Outbound Calling Executive - Leading BPO

Hindco Recruitment Consultants; Hyderabad; On-site; INR 350,000 - 600,000; Full time

Job summary

Hindco Recruitment Consultants in Hyderabad is seeking an experienced outbound calling professional to reach out to prospective and existing customers, understand their needs, and offer suitable solutions.

You will handle inquiries, escalate issues when required, and strive to meet calling and conversion targets, leveraging strong English and local language skills and basic computer knowledge.

Qualifications

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Understand customer requirements and provide appropriate solutions.
• Handle customer queries professionally and escalates issues when required.
• Achieve calling & conversion targets.

Skills

Outbound calling

Telesales

Customer support

English proficiency

Basic computer knowledge

Job description

Make outbound calls to prospective and existing customers.

Understand customer requirements and provide appropriate solutions.

Handle customer queries professionally and escalates issues when required.

Achieve calling & conversion targets.

Required Candidate profile

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.