Outbound Calling Executive - Leading BPO

Hindco Recruitment Consultants; Ahmedabad District; On-site; INR 300,000 - 420,000; Full time

Job summary

Hindco Recruitment Consultants is seeking an experienced outbound calling professional to engage with prospective and existing customers, understanding their needs and offering suitable solutions.

The role emphasizes clear communication in English and regional languages, handling queries professionally, and achieving calling and conversion targets to drive business growth.

Qualifications

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Understand customer requirements and provide appropriate solutions.
• Handle customer queries professionally and escalates issues when required.
• Achieve calling & conversion targets.

Skills

Outbound calling

Telesales

Customer support

Communication skills

Job description

Make outbound calls to prospective and existing customers.

Understand customer requirements and provide appropriate solutions.

Handle customer queries professionally and escalates issues when required.

Achieve calling & conversion targets.

Required Candidate profile

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.