Outbound Calling Executive - Leading BPO

Hindco Recruitment Consultants; Coimbatore District; On-site; INR 180,000 - 300,000; Full time

Job summary

Hindco Recruitment Consultants in Coimbatore, Tamil Nadu, seeks an experienced outbound call executive to engage with prospective and existing customers. You will understand needs and offer suitable solutions, while maintaining professionalism in handling queries and escalation when needed.

You will aim to achieve calling and conversion targets, leveraging clear English and regional language communication. Basic computer skills are essential to navigate CRM tools and record interactions.

Qualifications

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Understand customer requirements and provide appropriate solutions.
• Handle customer queries professionally and escalate issues when required.
• Achieve calling & conversion targets.

Skills

Outbound calling

Verbal communication

English

Regional languages

Basic computer knowledge

Job description

Make outbound calls to prospective and existing customers.

Understand customer requirements and provide appropriate solutions.

Handle customer queries professionally and escalates issues when required.

Achieve calling & conversion targets.

Required Candidate profile

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.