Outbound Calling Executive - Leading BPO

Hindco Recruitment Consultants; Nagpur District; On-site; INR 250,000 - 400,000; Full time

Job summary

Hindco Recruitment Consultants in India is seeking an experienced outbound calling professional to join our team in Nagpur. You will engage with prospective and existing customers, understand their requirements, and provide solutions.

The role emphasizes professional communication in English and regional languages, handling queries, escalating when needed, and achieving calling and conversion targets. Basic computer skills are required.

Qualifications

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Understand customer requirements and provide appropriate solutions.
• Handle customer queries professionally and escalates issues when required.
• Achieve calling & conversion targets.

Skills

Outbound calling

Telesales

Telemarketing

Customer support

Job description

Make outbound calls to prospective and existing customers.

Understand customer requirements and provide appropriate solutions.

Handle customer queries professionally and escalates issues when required.

Achieve calling & conversion targets.

Required Candidate profile

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.