Outbound Calling Executive - Leading BPO

Hindco Recruitment Consultants; Gurugram District; On-site; INR 300,000 - 450,000; Full time

Job summary

Hindco Recruitment Consultants in Gurugram is seeking an experienced outbound calling specialist to connect with prospective and existing customers, understand requirements, and provide suitable solutions.

The role requires 3+ years in telemarketing or customer support, strong English and regional language communication, and basic computer skills. You will handle queries professionally and strive to meet calling and conversion targets.

Qualifications

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Understand customer requirements and provide appropriate solutions.
• Handle customer queries professionally and escalates issues when required.
• Achieve calling & conversion targets.

Skills

Outbound calling

English proficiency

Regional language skills

Basic computer knowledge

Job description

Make outbound calls to prospective and existing customers.

Understand customer requirements and provide appropriate solutions.

Handle customer queries professionally and escalates issues when required.

Achieve calling & conversion targets.

Required Candidate profile

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.