Outbound Calling Agent - Financial Services

Tata Capital Finance Ltd; Bengaluru; Vor Ort; INR 201.000 - 312.000; Vollzeit

Zusammenfassung

Tata Capital Finance Ltd is seeking an Outbound Calling Agent in Bangalore (Whitefield). The role involves engaging with potential and existing customers to promote financial products, generate leads, and close sales while building long-term relationships.

Requirements include 1 year of telesales experience, excellent communication in English and Hindi, and the ability to work in a fast-paced NBFC environment. Collaboration with Marketing and Support teams is expected.

Qualifikationen

• Minimum 1 year of proven telesales experience.
• Excellent communication, negotiation, and relationship-building skills.
• Fluency in English and Hindi, plus another regional language.
• Ability to persuade and negotiate effectively.
• Self-motivated, goal-oriented, and able to work independently.
• Adaptability to adjust sales tactics based on client feedback.

Aufgaben

• Build, develop, and manage a client portfolio with new and existing clients.
• Generate leads, outreach, and engage customers through calls, emails, and meetings.
• Present products and articulate value to close sales and long-term contracts.
• Collaborate with Marketing and Customer Support for client satisfaction.
• Maintain accurate records of sales activities and pipelines in CRM.
• Stay informed on industry trends, products, and competitors.

Kenntnisse

Telesales experience

Excellent communication

Relationship-building

English and Hindi fluency

Negotiation

Self-motivation

Tools

CRM software

Jobbeschreibung

Job Title

Outbound Calling Agent

Location

Bangalore (Whitefield)

Experience

1 to 3 years

Age Limit

32

Job Summary

We are looking for enthusiastic and results-driven Outbound Calling Agents to join our dynamic NBFC team. In this role, you will engage with potential and existing customers to promote our diverse range of financial products and services while driving meaningful customer interactions and fostering long-term relationships.

Key Responsibilities

• Building, developing, and managing a client portfolio, maintaining strong relationships with new and existing clients to identify new business opportunities.
• Generating leads, conducting outreach, and engaging potential customers through calls, emails, and in-person meetings to present tailored solutions.
• Presenting our products or services to clients and clearly articulating their value to close sales and secure long-term contracts.
• Collaborating with internal departments, including Marketing and Customer Support, to ensure client satisfaction and seamless integration of client feedback.
• Keeping accurate and detailed records of sales activities, pipelines, and performance metrics in our CRM system, ensuring up-to-date and accessible information.
• Staying informed on industry trends, product updates, and competitor activities to effectively position in the market and maintain a competitive edge.
• Handle customer queries professionally and elevate issues when necessary.

Requirements

• Minimum 1 year of proven Telesales experience as representative or in a similar sale.
• Excellent communication, negotiation, and relationship-building skills, with the ability to connect with clients and understand their needs.
• Fluency in English and Hindi and any other regional language.
• Ability to persuade and negotiate effectively.
• Strong self-motivation and goal-oriented mindset, with the ability to work both independently and collaboratively within a fast-paced environment.
• Adaptability to adjust sales tactics based on client feedback and evolving market demands.

Preferred Skills

Prior experience in, call centre outbound sales in Banking or Non-Banking sector.