Ops Specialist - Italian

Amazon; Hyderabad; On-site; INR 600,000 - 800,000; Full time

Job summary

Amazon in Hyderabad, India, seeks a multilingual customer service professional. Proficiency in German OR Italian OR French (business level, verbal and written) and B2 certification are required.

You will assist and resolve inquiries from global customers with clear, concise communication in a fast-paced environment. A bachelor's degree, strong communication skills, and the ability to work a flexible schedule (including weekends) are essential.

Qualifications

• Bachelor's degree
• Business-level proficiency in German or Italian or French (verbal and written)
• B2 certification
• Experience in customer service, operations, or a related field
• Strong verbal and written communication skills
• Ability to work a flexible schedule, including weekends
• Demonstrated ability to work independently and manage competing priorities
• Proficiency in Microsoft Office or similar tools

Skills

German/Italian/French language

Education

Bachelor's degree

Job description

Basic qualifications

• Bachelor's degree
• Proficiency in German OR Italian OR French (business level or above, verbal and written)
• B2 certified candidates only
• Experience in customer service, operations, or a related field
• Strong verbal and written communication skills
• Ability to work a flexible schedule, including weekends
• Demonstrated ability to work independently and manage competing priorities
• Proficiency in Microsoft Office or similar tools