It Operations Manager

Dixit Infotech Services; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Dixit Infotech Services in Mumbai is seeking an experienced IT Operations professional to oversee technical operations and lead IT teams in enterprise environments. The role requires a strong background in managing 247 operations, vendor coordination, SLAs, and infrastructure projects.

Ideal candidates will hold a Bachelor's degree in IT/CS/Engineering and possess ITIL, PMP, or related certifications. Experience in vendor management and incident handling is preferred for this leadership position.

Qualifications

• Bachelor's degree in IT, CS, Engineering or a related field.
• ITIL / PMP or other relevant certifications are advantageous.

Education

Bachelor's degree in IT/CS/Engineering

Job description

Qualification

• Bachelor's degree in IT, Computer Science, Engineering, or a related field.
• ITIL / PMP / relevant technical certifications would be an added advantage.

Preferred Experience

• 5+ years of experience in IT/Technical Operations, with proven experience managing technical teams.
• Experience in enterprise IT environments and 247 operations.
• Experience managing vendors, SLAs, critical incidents, and infrastructure projects.