Operations Coordinator-Customer service

Aelius Consultants Delhi; New Delhi; On-site; INR 300,000 - 420,000; Full time

Job summary

Aelius Consultants Delhi is seeking an experienced operations/customer service professional to join our team. The role requires 3 years of relevant experience or a related bachelor's degree, with bilingual English proficiency and strong communication skills.

The ideal candidate will be detail-oriented, capable of handling confidential information, and proficient in MS Office and CRM software to support daily business administration tasks.

Qualifications

• At least 3 years of experience in operations, customer service, or a related field.
• Bilingual; English and local language proficiency.
• Strong critical thinking, time management, interpersonal and verbal communication skills.
• Attention to detail and problem-solving abilities.
• Experience handling confidential company information.

Skills

Critical thinking

Time management

Interpersonal skills

Verbal communication

Confidentiality

MS Office

CRM experience

Under pressure

Attention to detail

English proficiency

Education

Bachelor's degree in Business Administration

Bachelor's degree in English language

Tools

CRM software

MS Excel

Job description

Hi,

At least 3 year of experience in operations, customer service, or a Bachelor's degree in business administration, English language, or related fields.

Bilingual.

Strong critical thinking, time-management, interpersonal and verbal communication skills.

Attention to detail and problem-solving skills.

Ability to maintain the confidentiality of company information.

Proficiency in MS Office (MS Excel and MS Outlook, in particular).

Experience using a Business administration using Business management softwares, like CRM etc

Ability to work under pressure and meet deadlines.

Preferred:

Proficient in English communication