RRN00016683 - Infra Tech Support Practitioner Copy 02

Accenture in India; Maharashtra; On-site; INR 300,000 - 500,000; Full time

Job summary

Accenture in India is seeking candidates who can contribute to Service Desk management while developing expertise through problem-solving discussions and collaborative learning.

The role requires intermediate Service Desk knowledge and advanced German language skills. A Bachelor's degree in a related field is expected, and prior experience in related skills will be advantageous.

Qualifications

• Intermediate proficiency in Service Desk Management.
• Advanced proficiency in German language.
• It is advantageous to have prior experience in related skills.

Skills

Service Desk Mgmt

German

Education

Bachelor's degree

Job description

THE WORK: Discover new opportunities to build knowledge and support the group while engaging in problem solving discussions. This role will involve developing expertise in Service Desk Management, fostering a collaborative environment where continuous learning and contribution are valued. We invite you to join us in this exciting journey and make a meaningful impact.

HERE'S WHAT YOU WILL NEED:

• Intermediate proficiency in Service Desk Management.
• Advanced proficiency in German Language.
• It is advantageous to have prior experience in relevant related skills.
• Bachelor''s Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

• Intermediate problem solving skills.
• Beginner knowledge of customer service principles.
• Intermediate communication skills.
• Beginner familiarity with information technology concepts.
• Intermediate analytical thinking.