A prominent customer service company is seeking a Customer Success Associate to support customers in Italian. The role is open to freshers and offers a competitive salary of up to ₹11.5 LPA along with relocation bonuses and transportation. Candidates should have excellent communication skills in Italian and average proficiency in English. This is a work-from-office position in Gurugram with rotational shifts.
Qualifications
Proficiency in Italian required; C1 level mandatory.
Open to both freshers and experienced candidates.
Responsibilities
Handle customer queries and provide support in Italian.
Communicate in English for internal coordination.
Deliver timely and accurate resolutions.
Skills
Excellent communication skills in Italian (C1 level)
Average English communication
Education
Graduate/Undergraduate from any stream
Job description
Job Title: Customer Success Associate – Italian (C1)
Work Mode: Work From Office Location: Gurgaon
Key Responsibilities
Handle customer queries and provide support in Italian (written & verbal).
Communicate in English when required for internal coordination.
Deliver timely and accurate resolutions to ensure customer satisfaction.
Maintain high-quality service standards and compliance.
Required Skills & Qualifications
Language Proficiency: Excellent communication skills in Italian (C1 level mandatory); average English acceptable.
Education: Graduate/Undergraduate from any stream.
Experience: Open for both freshers and experienced candidates.
Interview Process
HR Round
Operations Round
Language Assessment
Compensation & Benefits
Salary: Up to ₹11.5 LPA (Max CTC)
Relocation Bonus: ₹8,000 + 15 days accommodation provided
Transport: Both way cabs provided
Working Days: 5 days a week (Saturday & Sunday off)