Operations Supervisor - International

TP; Malad; On-site; INR 600,000 - 900,000; Full time

Job summary

TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is seeking an experienced Operations Manager to supervise daily operations and drive productivity. You will coordinate across departments, lead a team, and implement process improvements to meet business objectives.

The role requires strong analytical, communication, leadership, and decision-making skills, with a track record in operations management. Experience with international operations is a plus; any graduate or postgraduate degree from a

Qualifications

• Proven experience in operations management and team supervision.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment and adapt to changes.
• Strong analytical and decision-making skills.
• Experience in managing international operations is an added advantage.
• Any graduate or postgraduate degree from a recognized university.

Responsibilities

• Supervise and manage daily operations to ensure efficiency and productivity.
• Coordinate with various departments to achieve business objectives.
• Develop and implement process improvements to increase productivity.
• Analyze operational data to identify areas for improvement.
• Lead and motivate a team of professionals to achieve their goals.
• Ensure compliance with company policies and procedures.

Skills

Operations management

Team supervision

Communication

Leadership

Problem-solving

Analytical skills

Decision-making

Education

Bachelor's or Master's degree

Job description

Roles and Responsibility

• Supervise and manage daily operations to ensure efficiency and productivity.


• Coordinate with various departments to achieve business objectives.


• Develop and implement process improvements to increase productivity.


• Analyze operational data to identify areas for improvement.


• Lead and motivate a team of professionals to achieve their goals.


• Ensure compliance with company policies and procedures.

Job Requirements

• Proven experience in operations management and team supervision.


• Excellent communication, leadership, and problem-solving skills.


• Ability to work in a fast-paced environment and adapt to changes.


• Strong analytical and decision-making skills.


• Experience in managing international operations is an added advantage.


• Any graduate or postgraduate degree from a recognized university.

About Company

TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is a leading player in the CRM/IT Enabled Services/BPO industry, committed to providing exceptional customer experiences and driving business growth.