AM Operations - Domestic

TP; Mumbai, Thane; On-site; INR 900,000 - 1,200,000; Full time

Job summary

TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is seeking an AM Operations - Domestic in Mumbai to lead daily operations and drive efficiency. The role requires strong leadership, data-driven decision making, and a track record of process improvements that reduce costs while maintaining quality.

You will oversee a team, collaborate with cross-functional functions, and translate business objectives into actionable operations plans.

Qualifications

• Proven experience in operations management.

Responsibilities

• Manage and oversee daily operations to ensure efficiency and productivity.
• Develop and implement process improvements to increase quality and reduce costs.
• Lead and motivate a team of professionals to achieve operational excellence.
• Collaborate with cross-functional teams to align with business objectives.
• Analyze operational data to identify trends and areas for improvement.
• Implement and maintain quality control measures to ensure high standards.

Job description

We are looking for a skilled professional to fill the role of AM Operations - Domestic with our company, TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED. The ideal candidate will have a strong background in operations management and excellent leadership skills.

Roles and Responsibility

• Manage and oversee daily operations to ensure efficiency and productivity.
• Develop and implement process improvements to increase quality and reduce costs.
• Lead and motivate a team of professionals to achieve operational excellence.
• Collaborate with cross-functional teams to align with business objectives.
• Analyze operational data to identify trends and areas for improvement.
• Implement and maintain quality control measures to ensure high standards.

Job Requirements

• Proven experience in operations management or a related field.
• Strong leadership and communication skills.
• Ability to analyze complex data and make informed decisions.
• Excellent problem-solving and decision-making skills.
• Experience in managing and motivating a team.
• Strong understanding of operational processes and procedures.
• Ability to work in a fast-paced environment and adapt to changing priorities.