Operations Manager (10-20 Years)

Monarch group of hotels; Pune District; On-site; INR 1,000,000 - 2,100,000; Full time

Job summary

Monarch group of hotels is seeking an Operations Manager in India to oversee guest services, department operations, and safety compliance. The role requires 10-20 years of experience and a 12th pass education, with responsibilities spanning front desk to dining services and staff payroll.

The position is full-time, based in-office, and involves supervising multiple departments, maintaining service quality, and ensuring regulatory compliance across hotel operations.

Responsibilities

• Ensure exceptional experiences from check-in to check-out and quickly address guest or diner complaints professionally.
• Supervise front desk, housekeeping, maintenance, kitchen, and daily floor walks with pre-shift huddles to ensure service quality and cleanliness.
• Monitor daily sales, control food and labor costs, and track stock counts, inventory ordering, and supplier relationships for hotel and kitchen supplies.
• Handle staff scheduling, performance tracking, training, and weekly payroll tasks.
• Enforce local health codes, food safety regulations, and building fire/safety protocols.

Education

12th Pass

Job description

Key Responsibilities-Guest Services:Ensure exceptional experiences from check-in to check-out and table lve guest or diner complaints quickly and professionally.Department Oversight:Supervise front desk, housekeeping, maintenance, kitchen, and uct daily floor walks and pre-shift huddles to check service quality and cleanliness.Financial & Inventory Control:Monitor daily sales, control food and labor costs, and track operating see stock counts, inventory ordering, and supplier relationships for both hotel and kitchen supplies.Staff Management:Handle staff scheduling, performance tracking, training, and weekly payroll tasks.Safety & Compliance:Enforce local health codes, food safety regulations, and building fire/safety protocols.

• Experience

  10 - 20 Years

• No. of Openings

  1

• Education

  12th Pass

• Role

  Operations Manager

• Industry Type

  Recruitment Consulting / Staffing Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office