Assistant Manager – Operations

DuoJobs; Vythiri; On-site; INR 600,000 - 1,200,000; Full time

Job summary

DuoJobs in India seeks an experienced Assistant Manager – Operations to coordinate day-to-day property operations and ensure guest satisfaction across front office, F&B, and housekeeping.

You will monitor service quality, lead multiple departments, prepare reports, and implement improvements to uphold safety and efficiency. The position is based in Kerala (Vythiri) and requires 4–6 years in hospitality operations.

Qualifications

• Excellent guest-handling and communication skills.
• Strong coordination, leadership, and problem-solving abilities.
• Ability to manage multiple departments and operational requirements.

Responsibilities

• Assist in managing daily hotel and resort operations.
• Coordinate front office, F&B, and housekeeping functions.
• Monitor operational standards and service quality.
• Support housekeeping and facility-related operations.
• Ensure excellent guest experience and timely resolution of concerns.
• Coordinate between different departments for smooth operations.
• Monitor staff performance and assist with operational planning.
• Identify operational issues and implement effective solutions.
• Maintain service standards, safety procedures, and operational efficiency.
• Prepare operational reports and provide updates to management.

Skills

Guest service

Leadership

Communication

Education

Bachelor's/Diploma in Hotel Management

Job description

Industry: Hospitality / Hotels / Resorts
Employment Type: Full-Time
Experience: 4–6 Years
Qualification: Bachelor's Degree / Diploma in Hotel Management or Hospitality Management

A reputed hospitality organisation is seeking an experienced Assistant Manager – Operations to support and coordinate day-to-day property operations. The role involves managing multiple operational functions and ensuring excellent guest experiences and service standards.

Key Responsibilities

• Assist in managing daily hotel and resort operations.
• Coordinate front office, F&B, and housekeeping functions.
• Monitor operational standards and service quality.
• Support housekeeping and facility-related operations.
• Ensure excellent guest experience and timely resolution of concerns.
• Coordinate between different departments for smooth operations.
• Monitor staff performance and assist with operational planning.
• Identify operational issues and implement effective solutions.
• Maintain service standards, safety procedures, and operational efficiency.
• Prepare operational reports and provide updates to management.

Requirements

• Bachelor's Degree or Diploma in Hotel Management / Hospitality Management.
• 4–6 years of relevant experience in hospitality or resort operations.
• Strong knowledge of front office, F&B, and housekeeping operations.
• Excellent guest-handling and communication skills.
• Strong coordination, leadership, and problem-solving abilities.
• Ability to manage multiple departments and operational requirements.