Operations Manager

Grand Palace Hotel And Spa; Salem; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Grand Palace Hotel And Spa in Salem, Tamil Nadu, is seeking an experienced operations manager to oversee daily resort operations, supervise all departments, and maintain service standards.

The role emphasizes guest satisfaction, cost control, staff performance, and ensuring smooth functioning of the resort in line with company SOPs.

Qualifications

• Managing daily resort operations
• Maintaining high guest satisfaction and service standards
• Controlling costs and supervising staff performance

Responsibilities

• Oversee all resort departments to ensure smooth operation
• Uphold company SOPs and service quality across teams
• Monitor staff performance and guest feedback for continuous improvement

Skills

Operations management

Staff supervision

Guest satisfaction

Cost control

SOP adherence

Education

Graduation not required

Job description

managing daily resort operations, supervising all departments, ensuring guest satisfaction, maintaining service standards, controlling operational costs, managing staff performance and ensuring smooth functioning of the resort as per company SOPs.

Role Category: Food, Beverage & Hospitality - Other

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with '' are preferred keyskills