Operations Executive

Jain International Trade Organisation - India; Mumbai; Hybrid; INR 279,000 - 390,600; Full time

Job summary

Jain International Trade Organisation - India is hiring a Mumbai-based Operations and Tele-sales Executive. This role involves client servicing, managing leads, and supporting business growth through telecalling. Ideal candidates should be graduates with excellent communication skills.

The position is full-time and hybrid, catering to entry-level applicants looking to start their careers in a dynamic environment.

Qualifications

• Graduate with good communication skills.
• Ability to handle inbound and outbound leads.
• Experience in client servicing is a plus.

Responsibilities

• Act as the primary point of contact for registered teachers and newly onboarded clients.
• Handle inbound and outbound leads through telecalling.
• Manage end-to-end client servicing from enquiry to onboarding.

Skills

Good communication skills

Client servicing

Telecalling

Lead generation

Education

Graduate

Job description

Expert-Ease Tutorial Solutions • Mumbai • Posted 1 day ago • Updated 1 day ago

Job Type: FullTimePermanent

Work Mode: Hybrid

Experience: EntryLevel

Travel Requirements:

Skills:

We are looking for a Mumbai-based, graduate Operations and Tele-sales Executive with good communication skills who could be a part of our team and expand our business.

Responsibilities

• Act as the primary point of contact for registered teachers and newly onboarded parents/clients.
• Handle inbound and outbound leads through telecalling, ensuring timely follow-ups and effective conversions.
• Manage end-to-end client servicing—from enquiry to successful tutor/parent onboarding.
• Conduct virtual Parent-Teacher Meetings (PTMs) and ensure proper documentation.
• Create and share demo report cards and learning updates with parents.
• Provide administrative support for all active tuitions, including scheduling and coordination.
• Resolve teacher and parent queries at the first level with clarity and empathy.
• Support online and offline lead generation initiatives.
• Coordinate with colleges and institutions for seminars, orientations, and job fair participation.
• Work towards defined targets and contribute to overall business growth.