OPD Attendant

Centre For Sight; Kolkata District, Siliguri, Khordha; On-site; INR 180,000 - 240,000; Full time

Job summary

Centre For Sight in Kolkata seeks an experienced OPD assistance role to support patient registration, appointment scheduling, and guiding patients to consultation rooms. You will aid doctors and counsellors in managing patient flow during busy OPD hours, while maintaining a clean and organized environment for both patients and staff.

The role involves timely handling of patient files, reports and prescriptions, collecting investigation results, coordinating diagnostic procedures, and assisting

Responsibilities

• Assist patients in registration, appointment scheduling, and guiding to consultation rooms.
• Support doctors and counsellors in managing patient flow during OPD hours.
• Maintain cleanliness, readiness, and organization of OPD rooms and waiting areas.
• Ensure timely movement of patient files, reports, and prescriptions.
• Assist in collecting investigation reports and coordinating diagnostic procedures.
• Support front office and billing teams in basic administrative work when required.
• Handle patient queries politely and ensure effective communication with staff.
• Maintain confidentiality and ensure adherence to hospital protocols.

Job description

Role & responsibilities

• Assist patients in registration, appointment scheduling, and guiding them to respective consultation rooms.
• Support doctors and counsellors in managing patient flow during OPD hours.
• Maintain cleanliness, readiness, and organization of OPD rooms and waiting areas.
• Ensure timely movement of patient files, reports, and prescriptions.
• Assist in collecting investigation reports and coordinating diagnostic procedures.
• Support front office and billing teams in basic administrative work when required.
• Handle patient queries politely and ensure effective communication with staff.
• Maintain confidentiality and ensure adherence to hospital protocols.