OPD Coordinator

Drlogy; Nashik District; On-site; INR 300,000 - 450,000; Full time

Job summary

Drlogy in Nashik District is seeking a Full-Time OPD Coordinator responsible for managing outpatient department workflow and patient appointment coordination. The role requires strong communication skills and the ability to coordinate between doctors, nurses, and administrative teams to ensure smooth OPD service delivery.

The ideal candidate will assist with patient guidance, report follow-up, and maintain organized patient records, ensuring a respectful and friendly environment for patients. This role is vital for the effective operation of the hospital's outpatient services.

Qualifications

• Strong communication skills necessary for patient interaction.
• Ability to manage multiple priorities while maintaining patient care.
• Computer knowledge to assist with electronic coordination tasks.

Responsibilities

• Manage outpatient department workflow and patient appointment coordination.
• Coordinate with doctors, nurses, and other departments for patient care.
• Maintain daily reports and coordinate patient flow in the OPD.

Skills

OPD Coordination

Appointment Scheduling

Doctor Coordination

Communication Skills

Patient Handling

Job description

Work Mode

Work From Office

Department

OPD

Employment type

• Full time

Key Skills

OPD Coordination

Appointment Scheduling

Doctor Coordination

Preference Languages

Any Language

Job Description

The OPD Coordinator will manage outpatient department workflow, patient appointment coordination, doctor schedule support, patient guidance, report follow-up, billing coordination, and smooth OPD service delivery at the hospital. This requires strong communication skills, patient handling ability, computer knowledge, and the ability to coordinate between doctors, nurses, reception, billing, laboratory, radiology, pharmacy, and patient care teams.

• Coordinate daily OPD patient flow and ensure smooth movement from registration to consultation.
• Manage doctor appointments, consultation timing, patient queue, and waiting area communication.
• Guide patients and attendants regarding OPD process, doctor availability, billing, diagnostics, reports, and follow-up.
• Coordinate with reception, billing, doctors, nurses, laboratory, radiology, pharmacy, and patient care teams.
• Track pending reports, investigations, prescriptions, follow-up visits, and patient service requirements.
• Handle patient queries politely and elevate complaints or delays to seniors when required.
• Maintain OPD registers, appointment records, patient trackers, daily reports, and coordination notes.
• Support doctors during OPD workflow by arranging patient files, reports, forms, and investigation details.
• Monitor waiting time, patient movement, and service delays to improve OPD experience.
• Coordinate emergency or priority OPD cases with concerned doctors and departments.
• Maintain confidentiality of patient information and hospital records.
• Ensure organized, timely, respectful, and patient-friendly OPD coordination.