National Manager

ManpowerGroup India; Gurugram District; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

ManpowerGroup India is seeking a National Manager – RPO (Non-IT) to lead recruitment operations for various non-IT sectors. With a focus on strategic hiring initiatives and operational excellence, you will manage a high-performing team while ensuring service quality and client satisfaction. This leadership role requires extensive experience in recruitment and a strong ability to foster client relationships.

Qualifications

• 15+ years of experience in recruitment and at least 5 years in RPO leadership roles.
• Proven track record of managing large-scale recruitment operations.
• Strong understanding of recruitment technologies and sourcing strategies.

Responsibilities

• Lead and manage end-to-end RPO operations for non-IT clients.
• Build and maintain strong relationships with key stakeholders.
• Drive process improvements and compliance across recruitment operations.

Skills

Recruitment

Client Relationship Management

Leadership

Problem Solving

Communication

Education

Bachelor’s degree in human resources or Business Administration

MBA

Tools

ATS platforms

Job description

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Recruitment Specialist | Lateral & Leadership hiring

We are seeking a dynamic and experienced National Manager – RPO (Non-IT) to lead and manage our Recruitment Process Outsourcing operations. This role is pivotal in driving strategic hiring initiatives, ensuring service excellence, and delivering high-quality talent acquisition solutions for non-IT sectors such as manufacturing, BFSI, healthcare, retail, logistics, and more.

Key Responsibilities:

• Strategic Leadership:
• Lead and manage end-to-end RPO operations for non-IT clients across multiple locations, ensuring alignment with client goals and SLAs.
• Client Relationship Management:
• Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and escalation point for all recruitment-related matters.
• Operational Excellence:
• Drive process improvements, standardization, and compliance across recruitment operations. Ensure timely delivery of hiring targets and quality metrics.
• Team Management:
• Lead, mentor, and develop a high-performing team of recruitment professionals, including delivery leads, recruiters, and coordinators.
• Analytics & Reporting:
• Monitor recruitment metrics, generate insights, and present regular reports to clients and internal leadership.
• Business Development Support:
• Collaborate with sales and solutions teams to support RFPs, client presentations, and onboarding of new RPO engagements.

Qualifications & Experience:

• Bachelor’s degree in human resources, Business Administration, or related field (MBA preferred).
• 15+ years of experience in recruitment, with at least 5 years in RPO leadership roles focused on non-IT domains.
• Proven track record of managing large-scale recruitment operations across geographies.
• Strong understanding of recruitment technologies, ATS platforms, and sourcing strategies.
• Excellent communication, stakeholder management, and problem-solving skills

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources and Business Development

• Industries

  Staffing and Recruiting

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