US Recruiter

PMAM IT SERVICES PRIVATE LIMITED; Mumbai Suburban; On-site; INR 600,000 - 1,200,000; Full time

Job summary

A leading company is seeking a Sales and Customer Service Recruiter to join their team. This role involves sourcing, assessing, and hiring top talent for sales and customer service positions. The ideal candidate will have at least 5 years of experience in US recruitment, excellent communication skills, and a knack for building strong relationships with hiring managers. You'll play a critical role in shaping the recruitment strategy and driving the company’s success in these key areas.

Qualifications

• Minimum 5+ years in US Recruitment.
• Excellent communication skills.
• Ability to build strong relationships with hiring managers.

Responsibilities

• Collaborate with Hiring Managers to understand staffing needs.
• Utilize various channels to source qualified candidates.
• Conduct interviews to assess candidates' qualifications.

Skills

Communication

Candidate Assessment

Relationship Building

Job description

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Overview: As a Sales and Customer Service Recruiter, you will be instrumental in sourcing, assessing, and hiring top talent for our Sales and Customer Service teams. This role requires a deep understanding of the sales and customer service domains, excellent communication skills, and the ability to build strong relationships with hiring managers and candidates.

Responsibilities:

• Collaborate with Hiring Managers: Work closely with Sales and Customer Service managers to understand team dynamics, staffing needs, and hiring priorities.
• Create and Refine Job Descriptions: Assist in developing accurate descriptions for Sales and Customer Service roles.
• Candidate Sourcing: Utilize various channels such as job boards, social media, and professional networks to proactively source qualified candidates.
• Build Talent Pipeline: Maintain a pool of potential candidates for Sales and Customer Service positions.
• Candidate Assessment: Conduct interviews to evaluate candidates' qualifications, interpersonal skills, and cultural fit.
• Sales Candidate Evaluation: Assess candidates for their ability to meet targets and contribute to revenue growth.
• Customer Service Candidate Evaluation: Assess candidates for communication skills, problem-solving, and customer-centric values.
• Recruitment for Sales: Identify and attract high-performing sales professionals across levels.
• Sales Performance Metrics: Collaborate with Sales managers to understand key performance indicators.
• Customer Service Recruitment: Source candidates with excellent communication and empathy skills.
• Employer Branding: Promote the company's culture and values via social media and other platforms.
• Experience Requirement: Minimum 5+ years in US Recruitment.
• Communication: Provide timely feedback and keep candidates informed.
• Metrics and Reporting: Track recruitment metrics and report to management, using insights for process improvement.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Human Resources

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