Manhattan Warehouse Management

Tekskills Inc.; Chennai; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Tekskills Inc. in Chennai, India seeks an experienced supply chain analytics professional to lead operational readiness for project support transitions and to manage ServiceNow knowledge management and SOP maintenance.

The role involves handling small to medium enhancements and supporting high-priority incidents with the L3 engineering team. Candidates should have 8–10 years of experience in supply chain analytics, strong problem-solving and communication skills, and hands-on experience with

Qualifications

• 8–10 years of experience in supply chain analytics or related field.
• Experience with ITSM processes and operational readiness.
• Strong analytical and problem-solving abilities.

Responsibilities

• Lead Operational Readiness for project support transition.
• Manage ServiceNow knowledge base and SOP maintenance.
• Implement small to medium enhancements.
• Lead support of priority 4 incidents and most priority 3 incidents.
• Collaborate with L3 engineering to support priority 1–2 major incidents.
• Provide proactive monitoring on key indicators and oversee change management for break/fix and SDN testing.

Skills

Supply Chain Analytics

Troubleshooting & Problem-Solving

Communication

Tools

Manhattan WMOS 2020

Manhattan SaaS TMS

Manhattan SCI

Blue Yonder Enterprise Planning

Blue Yonder Demand and Fulfill

Job description

Skills: Digital : Supply Chain Analytics

Experience Required: 8-10

Role Descriptions: 24x7 KLO support

• Lead Operational Readiness for project support transition.
• ServiceNow Knowledge management and SOP maintenance.
• Small to medium enhancements.
• Lead support of all priority 4 incidents and most priority 3 incidents.
• Collaboratively support priority 1 2 major incidents with the L3 engineering team.
• Technical Expertise In-depth knowledge and hand-on experience with Manhattan WMOS 2020| Manhattan SaaS TMS| Manhattan SCI| Blue Yonder Enterprise Planning| and Blue Yonder Demand and Fulfill technologies.
• Problem-Solving Skills Strong analytical and problem-solving abilities with a focus on delivering effective and sustainable solutions.
• Communication Skills Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders.
• Customer-Centric Approach Ability to work collaboratively in a team environment and contribute to a positive and production work culture
• Support scheduled maintenance activities.Lead Shift left processes.
• Change Management for breakfix| vendor maintenance and SDN testing including small to medium enhancements.
• Proactive monitoring on key indicators