Manhattan Warehouse Management

Tekskills Inc.; Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tekskills Inc. is seeking a seasoned supply chain analytics professional with 8-10 years of experience to lead operational readiness for project support transitions. The role requires deep expertise in Manhattan WMOS, Blue Yonder planning, and ServiceNow processes.

You will drive issue resolution for high-priority incidents, collaborate with L3 engineering, and help maintain SOPs while supporting proactive monitoring and continuous improvements.

Qualifications

• 8-10 years of experience in supply chain analytics or related field.
• Experience in 24x7 KLO support and incident coordination.

Responsibilities

• Lead Operational Readiness for project support transition.
• ServiceNow knowledge management and SOP maintenance.
• Small to medium enhancements.
• Lead support of all priority 4 incidents and most priority 3 incidents.
• Collaboratively support priority 1–2 major incidents with the L3 engineering team.
• Proactive monitoring on key indicators.

Tools

Manhattan WMOS 2020

Manhattan SaaS TMS

Manhattan SCI

Blue Yonder Enterprise Planning

Blue Yonder Demand and Fulfill

ServiceNow

Job description

Skills: Digital : Supply Chain Analytics

Experience Required: 8-10

Role Descriptions: 24x7 KLO support

• Lead Operational Readiness for project support transition.
• ServiceNow Knowledge management and SOP maintenance.
• Small to medium enhancements.
• Lead support of all priority 4 incidents and most priority 3 incidents.
• Collaboratively support priority 1 2 major incidents with the L3 engineering team.
• Technical Expertise In-depth knowledge and hand-on experience with Manhattan WMOS 2020| Manhattan SaaS TMS| Manhattan SCI| Blue Yonder Enterprise Planning| and Blue Yonder Demand and Fulfill technologies.
• Problem-Solving Skills Strong analytical and problem-solving abilities with a focus on delivering effective and sustainable solutions.
• Communication Skills Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders.
• Customer-Centric Approach Ability to work collaboratively in a team environment and contribute to a positive and production work culture
• Support scheduled maintenance activities.Lead Shift left processes.
• Change Management for breakfix| vendor maintenance and SDN testing including small to medium enhancements.
• Proactive monitoring on key indicators