Manhattan Warehouse Management

Tekskills Inc.; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Tekskills Inc. in Bengaluru invites a Senior role focused on Digital : Supply Chain Analytics. The candidate will lead operational readiness, maintain ServiceNow SOPs, and support major incidents with L3 engineers. Expertise in Manhattan and Blue Yonder planning tools is essential.

Ideal candidates bring 8–10 years experience, strong problem-solving and communication skills, and a customer-centric, collaborative mindset for a production-centric environment.

Qualifications

• 8–10 years of experience in supply chain analytics and uptime support.
• Lead operational readiness for project support transitions.
• Experience with ServiceNow knowledge management and SOP maintenance.
• Experience handling priority 4 incidents and most priority 3 incidents.
• Collaborate with L3 engineering for major incidents.

Responsibilities

• Lead Operational Readiness for project support transition.
• ServiceNow Knowledge management and SOP maintenance.
• Small to medium enhancements.
• Lead support of all priority 4 incidents and most priority 3 incidents.
• Collaboratively support priority 1 2 major incidents with the L3 engineering team.
• Technical Expertise In-depth knowledge and hand-on experience with Manhattan WMOS 2020| Manhattan SaaS TMS| Manhattan SCI| Blue Yonder Enterprise Planning| and Blue Yonder Demand and Fulfill technologies.
• Problem-Solving Skills Strong analytical and problem-solving abilities with a focus on delivering effective and sustainable solutions.
• Communication Skills Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders.
• Customer-Centric Approach Ability to work collaboratively in a team environment and contribute to a positive and production work culture
• Support scheduled maintenance activities.Lead Shift left processes.
• Change Management for breakfix| vendor maintenance and SDN testing including small to medium enhancements.
• Proactive monitoring on key indicators

Skills

Supply Chain Analytics

Problem solving

Communication

Customer focus

Change management

Proactive monitoring

Incident management

Tools

Manhattan WMOS 2020

Manhattan SaaS TMS

Manhattan SCI

Blue Yonder Enterprise Planning

Blue Yonder Demand and Fulfill

Job description

Skills: Digital : Supply Chain Analytics

Experience Required: 8-10

Role Descriptions: 24x7 KLO support

• Lead Operational Readiness for project support transition.
• ServiceNow Knowledge management and SOP maintenance.
• Small to medium enhancements.
• Lead support of all priority 4 incidents and most priority 3 incidents.
• Collaboratively support priority 1 2 major incidents with the L3 engineering team.
• Technical Expertise In-depth knowledge and hand-on experience with Manhattan WMOS 2020| Manhattan SaaS TMS| Manhattan SCI| Blue Yonder Enterprise Planning| and Blue Yonder Demand and Fulfill technologies.
• Problem-Solving Skills Strong analytical and problem-solving abilities with a focus on delivering effective and sustainable solutions.
• Communication Skills Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders.
• Customer-Centric Approach Ability to work collaboratively in a team environment and contribute to a positive and production work culture
• Support scheduled maintenance activities.Lead Shift left processes.
• Change Management for breakfix| vendor maintenance and SDN testing including small to medium enhancements.
• Proactive monitoring on key indicators