Manhattan Warehouse Management

Tekskills Inc.; Mumbai; On-site; INR 2,800,000 - 4,000,000; Full time

Job summary

Tekskills Inc. seeks a seasoned Supply Chain Analytics and Operations Lead in Mumbai to manage 24x7 KLO support and project transitions.

You will drive operational readiness, maintain SOPs, and coordinate with L3 engineering for major incidents. Ideal candidate has 8–10 years of experience in analytics-driven supply chain environments, with hands-on exposure to Manhattan WMOS 2020, Manhattan SaaS TMS, and Blue Yonder planning and fulfillment tools.

Qualifications

• 8–10 years of experience in supply chain analytics and operational support.
• Experience in 24x7 KLO support and incident management.
• Strong communication with technical and non-technical stakeholders.
• Hands-on with Manhattan WMOS 2020, Manhattan SaaS TMS, Manhattan SCI and Blue Yonder planning/demand solutions.

Responsibilities

• Lead Operational Readiness for project support transition.
• ServiceNow knowledge management and SOP maintenance.
• Implement small to medium enhancements.
• Lead support of all Priority 4 incidents and most Priority 3 incidents.
• Collaboratively support Priority 1–2 major incidents with the L3 engineering team.
• Provide proactive monitoring on key indicators.
• Lead shift-left processes and contribute to SDN testing and vendor maintenance.

Skills

Digital

Supply Chain Analytics

Tools

Manhattan WMOS 2020

Manhattan SaaS TMS

Manhattan SCI

Blue Yonder Enterprise Planning

Blue Yonder Demand and Fulfill

Job description

Skills: Digital : Supply Chain Analytics

Experience Required: 8-10

Role Descriptions: 24x7 KLO support

• Lead Operational Readiness for project support transition.
• ServiceNow Knowledge management and SOP maintenance.
• Small to medium enhancements.
• Lead support of all priority 4 incidents and most priority 3 incidents.
• Collaboratively support priority 1 2 major incidents with the L3 engineering team.
• Technical Expertise In-depth knowledge and hand-on experience with Manhattan WMOS 2020| Manhattan SaaS TMS| Manhattan SCI| Blue Yonder Enterprise Planning| and Blue Yonder Demand and Fulfill technologies.
• Problem-Solving Skills Strong analytical and problem-solving abilities with a focus on delivering effective and sustainable solutions.
• Communication Skills Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders.
• Customer-Centric Approach Ability to work collaboratively in a team environment and contribute to a positive and production work culture
• Support scheduled maintenance activities.Lead Shift left processes.
• Change Management for breakfix| vendor maintenance and SDN testing including small to medium enhancements.
• Proactive monitoring on key indicators