Manager - Telesales

Panacorp Software Solutions; Kanyakumari; On-site; INR 600,000 - 900,000; Full time

Job summary

Panacorp Software Solutions in India seeks a results-driven Telesales Manager to lead and mentor the telesales team, drive client calls, and achieve sales targets. You will plan strategies, train staff, and strengthen customer relationships to fuel growth.

You will monitor performance, prepare reports, and collaborate with management to align with company goals. A successful candidate will have strong communication, leadership, and CRM proficiency.

Qualifications

• Bachelor's degree required; MBA preferred as an advantage.
• 3–5 years of experience in telesales/telecalling.
• Strong communication and convincing skills expected.
• Proven leadership and team management ability.
• Knowledge of sales targets, reporting, and CRM tools.

Responsibilities

• Manage and guide the telesales team to achieve targets.
• Make and monitor sales calls to clients.
• Train team members on sales techniques and product knowledge.
• Build and maintain good relationships with customers.
• Prepare daily/weekly reports on team performance and sales.
• Plan strategies to increase sales and reach new clients.
• Handle customer issues and provide quick solutions.
• Work closely with management to meet company goals.

Skills

Communication skills

Leadership

CRM tools

Telesales

Education

Bachelor's degree

MBA preferred

Tools

CRM software

Job description

We are looking for a Telesales Manager who can lead our telesales team, handle client calls, and achieve sales targets. The role involves training and guiding the team, planning strategies to improve sales, and ensuring good customer relationships.

Key Responsibilities:

• Manage and guide the telesales team to achieve targets.
• Make and monitor sales calls to clients.
• Train team members on sales techniques and product knowledge.
• Build and maintain good relationships with customers.
• Prepare daily/weekly reports on team performance and sales.
• Plan strategies to increase sales and reach new clients.
• Handle customer issues and provide quick solutions.
• Work closely with management to meet company goals.

Requirements:

• Graduate in any field (MBA preferred).
• 3-5 years of experience in telesales/telecalling.
• Good communication and convincing skills.
• Strong leadership and team management ability.
• Knowledge of sales targets, reporting, and CRM tools.