Manager- Telesales - IT

Panacorp Software Solutions; Tamil Nadu; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Panacorp Software Solutions in Tamil Nadu is seeking a Telesales Manager to lead a team of telesales representatives, drive strategy, coach performance, and ensure high-quality customer service over the phone.

The role focuses on achieving sales targets, training staff, and coordinating with marketing and support teams to optimize outcomes.

Qualifications

• Experience leading a telesales team to meet targets.
• Strong communication and sales skills.
• Ability to motivate and coach a team.
• Experience in telesales or a similar role.

Responsibilities

• Manage and motivate the telesales team to reach sales goals.
• Plan and implement sales strategies.
• Train new and existing team members on products and sales techniques.
• Monitor calls and provide feedback for improvement.
• Track sales performance and prepare reports.
• Handle customer questions or complaints when needed.
• Work closely with marketing and customer service.

Skills

Leadership

Communication

Motivate & coach

Telesales experience

KPIs

Computer literacy

Education

Degree in Business/Marketing/related

Job description

Job Summary

As a Telesales Manager, you will lead a team of telesales representatives to meet sales targets over the phone. You will create sales strategies, train and motivate the team, monitor their performance, and ensure excellent customer service.

Key Responsibilities

• Manage and motivate the telesales team to reach sales goals.
• Plan and implement sales strategies.
• Train new and existing team members on products and sales techniques.
• Monitor calls and provide feedback for improvement.
• Track sales performance and prepare reports.
• Handle customer questions or complaints when needed.
• Work closely with other departments like marketing and customer service.
• Keep up to date with product knowledge and market trends.

Skills & Requirements

• Strong leadership and team management skills.
• Excellent communication and sales skills.
• Ability to motivate and coach a team.
• Experience in telesales or a similar role.
• Good understanding of sales targets and KPIs.
• Basic computer skills for managing reports and call systems.
• Degree in Business, Marketing, or related field (preferred).