Manager- Telesales

Panacorp Software Solutions; Nagercoil; On-site; INR 600,000 - 900,000; Full time

Job summary

Panacorp Software Solutions in India’s Tamil Nadu region seeks a Telesales Manager to lead a team of sales representatives by designing strategies, training staff, and driving performance over the phone.

You will monitor calls, provide feedback, report on results, and collaborate with marketing and customer service to stay ahead of market trends.

Qualifications

• Strong leadership and team management skills.
• Excellent communication and sales skills.
• Ability to motivate and coach a team.
• Experience in telesales or a similar role.
• Good understanding of sales targets and KPIs.
• Basic computer skills for managing reports and call systems.
• Degree in Business, Marketing, or related field (preferred).

Responsibilities

• Manage and motivate the telesales team to reach sales goals.
• Plan and implement sales strategies.
• Train new and existing team members on products and sales techniques.
• Monitor calls and provide feedback for improvement.
• Track sales performance and prepare reports.
• Handle customer questions or complaints when needed.
• Work closely with other departments like marketing and customer service.
• Keep up to date with product knowledge and market trends.

Skills

Leadership

Communication skills

Motivation & coaching

Telesales experience

KPIs understanding

Basic computer skills

Education

Bachelor's degree in Business/Marketing or related field

Job description

Job Summary:

As a Telesales Manager, you will lead a team of telesales representatives to meet sales targets over the phone. You will create sales strategies, train and motivate the team, monitor their performance, and ensure excellent customer service.

Key Responsibilities:

• Manage and motivate the telesales team to reach sales goals.
• Plan and implement sales strategies.
• Train new and existing team members on products and sales techniques.
• Monitor calls and provide feedback for improvement.
• Track sales performance and prepare reports.
• Handle customer questions or complaints when needed.
• Work closely with other departments like marketing and customer service.
• Keep up to date with product knowledge and market trends.

Skills & Requirements:

• Strong leadership and team management skills.
• Excellent communication and sales skills.
• Ability to motivate and coach a team.
• Experience in telesales or a similar role.
• Good understanding of sales targets and KPIs.
• Basic computer skills for managing reports and call systems.
• Degree in Business, Marketing, or related field (preferred).