Manager - Sales (Air & Ocean)

Rhenus; Kolkata District; On-site; INR 500,000 - 800,000; Full time

Job summary

Rhenus Group is seeking a Sales & Business Development professional in Kolkata to execute sales plans, develop client relations, and prepare viable proposals. The role involves researching client backgrounds, driving growth with the Sales Head, and mapping market potential for existing and new customers.

Responsibilities include maintaining relationships, ensuring timely proposals, and providing MIS/documentation to management.

Qualifications

• Experience in sales or business development desirable.
• Strong communication and relationship-building skills.

Responsibilities

• Execute the sales plan and achieve assigned targets.
• Prepare technically and commercially viable proposals/quotations for enquiries.
• Research client background and identify opportunities for revenue growth.
• Maintain long-term relationships with customers to generate additional revenue.
• Collaborate with the Sales Head to drive growth, product development, and geographic expansion.
• Conduct market intelligence to map potential within existing customers and identify new ones.
• Support in identifying corporate sales strategies and plans.
• Identify and enlarge the targeted customer base and industry.
• Provide timely MIS and documentation to management.

Job description

1. Sales & Business Development:

• Responsible for execution of sales plan and achieve the sales target assigned Analyse and understand customer's requirement and offer them best solutions to meet their requirement
• Responsible for timely submission of technically and commercially viable proposals/quotations for all enquiries received
• Conducting research about the client’s background, turnover, strengths, weakness, products through online/offline information
• Maintain long term relationship with old and current customers to generate additional revenue for the organization
• To work closely with the Sales Head to drive the organizations growth, product development and geographical spread
• Conduct basic marketplace intelligence and research to map business potential of existing customers as wells identify new customers
• Participate in identifying corporate sales planning and strategies
• Identify and enlarge Targeted Customer Base and Industry

2. Customer Relations:

• Develop strong customer relationships through regular visits or timely response to their queries.
• Ensure service quality feedback on a monthly basis and implement corrective actions to ensure customer stickiness/ retention.
• Work in coordination with Pricing/ Procurement team to provide best possible quote to customers as well as secure good margin for the company too
• Ensure timely redressal of pre & post sales customer queries, grievances and elevate issues whenever required
• Ensure regular visit to all key customer to maintain smooth relationship

3. MIS & Documentation:

• Ensure adherence to SOP’s formulated and strive continuously to improve the same
• Ensure timely submission of all required MIS to management Responsible for safeguarding of all documents related customer, orders, specifications, etc
• Ensure separate files for each customer is maintained and any document is easily available at anytime.