Manager - Sales (Air & Ocean)

Rhenus Logistics; Kolkata District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Rhenus Logistics invites an experienced Sales & Business Development professional to drive revenue by executing the sales plan and meeting targets in Kolkata. You will develop customer relationships through regular visits or timely responses and coordinate with Pricing/ Procurement for best quotes.

The role requires a graduate or MBA with 10+ years in logistics sales, and a track record of securing margins while delivering service quality.

Qualifications

• Graduate or postgraduate (MBA preferred)
• Experience and capability to drive sales and manage relationships will be essential.

Responsibilities

• Sales & Business Development: responsible for execution of sales plan and achieving targets.
• Customer relations: develop strong customer relationships through regular visits or timely responses to queries; ensure service quality feedback monthly and implement corrective actions.
• MIS & Documentation: ensure adherence to SOPs; timely submission of MIS; safekeeping of documents.

Education

Graduate, PG/MBA preferable

Job description

What You Can Expect :

• 1. Sales & Business Development: Responsible for execution of sales plan and achieve the sales target assigned - Analyse and understand customer's requirement and offer them best solutions to meet their requirement
• 2. Customer Relations: Develop strong customer relationships through regular visits or timely response to their queries. Ensure service quality feedback on a monthly basis and implement corrective actions to ensure customer stickiness/ retention. Work in coordination with Pricing/ Procurement team to provide best possible quote to customers as well as secure good margin for the company too Ensure timely redressal of pre & post sales customer queries, grievances and elevate issues whenever required Ensure regular visit to all key customer to maintain smooth relationship
• 3. MIS & Documentation: Ensure adherence to SOP's formulated and strive continuously to improve the same Ensure timely submission of all required MIS to management - Responsible for safeguarding of all documents related customer, orders, specifications, etc Ensure separate files for each customer is maintained and any document is easily available at anytime.

What You Bring:

• Qualification: Graduate, PG/MBA Preferable
• Years of Experience: 10 +