Manager - Business Development (Air & Ocean)

Rhenus Logistics; Kolkata District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Rhenus Logistics in Kolkata, India, seeks a seasoned Sales & Business Development professional to execute sales plans, understand customer requirements, and prepare technically and commercially viable proposals for inquiries.

You will build long-term relationships with existing customers, drive growth with the Sales Head, and conduct market intelligence to identify new business opportunities across geographies.

Qualifications

• Must have at least a graduate degree; MBA preferred.
• Minimum 10+ years of experience in sales/business development.

Responsibilities

• Execute the sales plan and achieve assigned targets.
• Analyze customer requirements and propose viable solutions.
• Prepare technically and commercially viable proposals/quotations.
• Build and maintain long-term relationships with customers to generate revenue.

Skills

Sales

Business Development

Customer Relations

Market Research

Education

Graduate, PG/MBA preferable

Job description

What You Can Expect :

Sales & Business Development

• Responsible for execution of sales plan and achieve the sales target assigned
• Analyse and understand customer's requirement and offer them best solutions to meet their requirement
• Responsible for timely submission of technically and commercially viable proposals/quotations for all enquiries received
• Conducting research about the client's background, turnover, strengths, weakness, products through online/offline information
• Maintain long term relationship with old and current customers to generate additional revenue for the organization
• To work closely with the Sales Head to drive the organizations growth, product development and geographical spread
• Conduct basic marketplace intelligence and research to map business potential of existing customers as wells identify new customers
• Participate in identifying corporate sales planning and strategies
• Identify and enlarge Targeted Customer Base and Industry

Customer Relations :

• Develop strong customer relationships through regular visits or timely response to their queries.
• Ensure service quality feedback on a monthly basis and implement corrective actions to ensure customer stickiness/ retention.
• Work in coordination with Pricing/ Procurement team to provide best possible quote to customers as well as secure good margin for the company too
• Ensure timely redressal of pre & post sales customer queries, grievances and escalates issues whenever required
• Ensure regular visit to all key customer to maintain smooth relationship 3

MIS & Documentation :

• Ensure adherence to SOP's formulated and strive continuously to improve the same
• Ensure timely submission of all required MIS to management
• Responsible for safeguarding of all documents related customer, orders, specifications, etc
• Ensure separate files for each customer is maintained and any document is easily available at anytime.

What You Bring :

• Qualification: Graduate, PG/MBA Preferable
• Years of Experience: 10 +