Manager - Sales

FCSG India Private Limited; Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Appealing incentive scheme

Job summary

FCSG India Private Limited is seeking a Manager – Sales to drive revenue growth through effective strategies in the freight forwarding sector. The ideal candidate will have at least 5 years of experience and must excel at customer relationship management.

This role offers the chance to work closely with clients and operational teams to ensure exceptional service delivery. Communication skills in English and Hindi are essential, and an appealing incentive scheme will be offered to the successful candidate.

Qualifications

• Minimum 5 years of experience in the freight forwarding industry with a successful track record in achieving sales targets.
• Knowledge and experience in logistics management, freight solutions, and other supply-chain services.
• Preferred experience in import operations with freight expertise through Ocean and Air.

Responsibilities

• Explore and pinpoint new markets and potential clientele.
• Enhance and expand net revenue from designated customer accounts.
• Uphold a professional and prompt customer service experience.

Skills

Sales proficiency

Customer-oriented

Good PC skills

Excellent English communication

Excellent Hindi communication

Education

University graduate or equivalent qualification

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Position: Manager – Sales

FCSG India, a network company of Global Freight Services (an affiliate of Li & Fung), is a leading global freight forwarder of ocean, air and intermodal transportation services. We provide integrated, scalable and cost‑efficient sea, air, rail, road and inter‑modal transport as well as warehousing and customs brokerage.

We are looking for a Sales Manager with experience in the freight forwarding industry to increase revenue by creating and implementing effective sales strategies while maintaining strong relationships with customers and partners.

Responsibilities

• Explore and pinpoint new markets and potential clientele to achieve or exceed sales volume, revenue, and profitability goals.
• Enhance and expand net revenue from designated customer accounts.
• Uphold a professional and prompt customer service experience for existing clients.
• Pursue and assess business opportunities by following up on sales leads.
• Contribute to the creation of quotations based on account requirements.
• Cultivate close and collaborative relationships with Customer Service and Operations managers.
• Work closely with operational staff to ensure the fulfillment of customer needs.
• Proactively identify opportunities to enhance service levels and operational efficiencies.
• Maintain regular communication with customers to grasp their expectations.
• Assist in implementing improvements discussed during operational review meetings.

Requirements

• University graduate or equivalent qualification.
• Minimum 5 years of experience in the freight forwarding industry with a successful track record in achieving sales targets.
• Knowledge and experience in logistics management, freight solutions, and other supply‑chain services.
• Preferred experience in import operations with freight expertise through Ocean and Air.
• Sales proficiency should be double or higher.
• Customer‑oriented with the ability to establish strong relationships and interact effectively with customers at various levels.
• Excellent English and Hindi spoken and written communication skills.
• Good PC skills including Microsoft Word, Excel, and PowerPoint.

Location

Gurgaon

Compensation and Benefits

As a reward for the successful candidate, an appealing incentive scheme will be offered.

Equal Opportunity Employer

As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.