Manager - Channel & Retail Finance

Mahindra And Mahindra Ltd.; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Mahindra and Mahindra Limited seeks an experienced professional to manage a network of dealerships across the region. You will drive volumes, market share, and aftersales service by coaching dealers, launching local promotions, and aligning with financial partners.

The role requires an engineering degree or diploma with several years of experience in dealership or retail sales. You will train staff, ensure service readiness, and monitor competitors to implement effective incentive schemes.

Qualifications

• Engineering degree or diploma with relevant dealership/retail experience.
• 4–7 years for engineering graduates or 7–9 years for diploma holders in dealership roles.

Responsibilities

• Manage a set of dealerships to achieve volumes, market share, and deliveries.
• Coach dealers and staff on MSS, sales processes, and product launches.
• Ensure service infrastructure and drive customer satisfaction.
• Organize local promotions and dealer incentive schemes.
• Liaise with banks/financial institutions for retail financing.
• Track competitors and feedback for continuous improvement.

Education

Engineering degree

Diploma

Job description

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Engineering graduate with about 4 to 7 years’ experience / Diploma holder with 7 to 9 years of relevant experience

Industry Preferred

Manage a set of dealerships to achieve the business parameters like volumes, market share, collection, deliveries, spares part sales etc.
Ensuring viable distribution network by appointing dealers, sub-dealers for appropriate market coverage.
Ensure availability of trained manpower in adequate quantity at dealerships.
Facilitate / coach the dealers and his staff for implementation various systems like MSS, Panchatantra etc.
Ensure availability of appropriate service infrastructure and drive implementation of service systems for improving customer satisfaction.
Execution of events like local level sales promotion campaigns, product launches etc.
Train the dealer salesmen on pre-sales and sales processes, new product features / modifications.
Track the competitor activities, capture feedback on performance of competitor (and our) products.
Design and implementation of specific incentive schemes for dealers.
Liasioning with financial institutions / banks for exploring new avenues for retail financing of product.

Qualifications

Engineering graduate with about 4 to 7 years’ experience / Diploma holder with 7 to 9 years of relevant experience

General Requirements

Our commitment to Diversity, Equity, and Inclusion

At Mahindra and Mahindra Limited, we believe that diversity drives innovation, and inclusion is at the heart of everything we do. We are committed to cultivating a workplace where every individual feels valued, respected, and empowered to thrive.
We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to age, caste, race, religion, color, ethnic origin, gender identity, nationality, physical or mental disability, medical condition, sexual orientation, educational background, marital or domestic partnership status, pregnancy or childbirth, veteran status, citizenship status, ancestry, financial status, or any other personal characteristic protected by applicable law.
We actively encourage candidates from all backgrounds to apply and bring their unique perspectives to our teams. We are committed to ensuring an accessible and inclusive experience for all applicants.
Together, we rise by embracing differences and building a future that reflects the communities we serve.