Manager - Capacity Planning & Management

Tata Communications Limited; Pune District; On-site; INR 1,000,000 - 1,600,000; Full time

Job summary

Tata Communications Limited seeks a Data Network Integration SME with extensive experience in end-to-end integration of Ethernet, Backhaul/Core and IP/MPLS Telco services for enterprise customers. The role covers L2/L3 product activation across Juniper, Nokia/Alcatel-Lucent, Cisco, and Huawei devices, involving IPVPN, MPLS, and Internet links.

Provide design and activation support, draft work instructions, and ensure quality checks in a fast-paced telecom environment.

Qualifications

• Excellent verbal and written communication with strong stakeholder engagement.
• Adaptive, collaborative, culturally aware, and highly resilient.
• Strong problem-solving skills with a customer-first mindset.

Responsibilities

• End-to-end integration of Ethernet, Backhaul/Core and IP/MPLS Telco services.
• Service activation for IPVPN, MPLS, L2/L3 Internet across multiple vendors.
• Configure/validate VRFs, BGP/OSPF, QoS, L3VPN and related routing.
• Prepare and update templates, work instructions and quality checklists.
• Support dual CPE/dual PE designs for high availability where applicable.

Skills

Verbal and written communication

Stakeholder engagement

Problem solving

Adaptable

Collaborative

Resilient

Education

Bachelor's degree in Electronics, Computer Science, Telecommunications or related discipline

Tools

NetCracker Service Provisioning

Job description

We are looking for a Data Network Integration SME with extensive experience in the end-to-end integration of Ethernet, Back haul/Core network and IP/MPLS Telco services for enterprise customers. The role involves service activation for Layer 2 and Layer 3 products including IPVPN, MPLS, E-Link, V-Link, and Internet services across Juniper MX, Alcatel-Lucent/Nokia, Cisco CE routers, and Huawei devices in Telcom/ISP network.

• This is a permanent work from office role and there is no work from home option available.
• Shift timings will follow the Australian time zone starting at 2:00 AM/ 3:00 AM (IST) based on business requirements. Week offs will be rotational.
• Public and festive holidays will follow the Australian calendar.
• Service Integration, Activation Change Implementation Deliver complete integration :
• IPVPN (L3VPN)
• MPLS connectivity
• Ethernet L2 services
• Internet link
• Leased Lines (DWDM) Configure and validate:
• VRFs, Route Targets/Distinguishers, BGP/OSPF, Static routes
• QinQ VLANs, LAG/LACP, Jumbo MTU
• QoS: Marking (DSCP/EXP), shaping, scheduling. Change Implementation:
• Hot cutover execution
• Implementing modifications on existing services (Bandwidth upgrades, QoS/CoS changes)
• Testing with Field engineer and customer Quality Control and Work instructions:
• Preparing and improving work instructions and quality checklists
• Creating templates for pre- and post-checks and ensuring documentation remains updated Vendor-Specific Responsibilities Juniper MX Series (MX5/80/240/480 etc.)
• Configure routing instances/VRFs, BGP policies, OSPF/IS IS, MPLS (LDP), and CoS
• Perform PE to CE integration, apply firewall filters, and execute commit confirm safe changes Alcatel Lucent / Nokia (7750 SR / 7450 ESS)
• Provision SAP, SDP, VPLS/VLL, L3VPN, QoS queues
• Configure MPLS/RSVP TE, IS IS, BGP policies, MC LAG (where applicable) Cisco ASR and NCS Series
• Provision SAP, SDP, VPLS/VLL, L3VPN, QoS queues
• Configure MPLS/RSVP TE, IS IS, BGP policies, MC LAG (where applicable) Customer Edge Handoffs
• Build PE to CE integrations and electrical/optical handoffs
• Support dual CPE / dual PE designs for high availability (HSRP/VRRP/MC LAG/EVPN multihoming as applicable)
• Bachelor's degree (B.E./B.Tech) in Electronics, Computer Science, Telecommunications or a related discipline or equivalent experience.
• Minimum 10+ years of experience in experience in Tier 1 or Tier 2 telecommunication provider/ ISP.
• Mandatory to hold one of the certifications - Cisco CCNP / Juniper JNCP/ Nokia NRS II
• Expertise with Juniper routers (MX/EX/SRX) : routing, NAT, QoS, VRFs, IPsec, SIP
• Strong experience in end-to-end service integration across: IPVPN, MPLS, Ethernet L2 services, VRFs, routing protocols (BGP/OSPF/IS-IS), VLAN encapsulations, LAG/LACP, QoS policies, MPLS/LDP/RSVP-TE, SAP/SDP, VPLS/VLL, MC-LAG, PE-CE integration
• Expertise in multi-vendor environments-particularly Juniper MX and Nokia/Alcatel-Lucent platforms
• Deep understanding of MPLS core designs, high-availability CE handoffs, QoS frameworks, and last-mile E-Link/V-Link configurations to ensure reliable enterprise-grade connectivity
• Experience with NetCracker Service Provisioning tools
• Excellent verbal and written communication, with strong stakeholder engagement skills
• Adaptive, collaborative, culturally aware, and highly resilient
• Strong problem-solving skills with a customer-first mindset