Manager - Capacity Planning & Management

Tata Communications Limited; Chennai; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Tata Communications Limited is seeking a Data Network Integration SME to lead end-to-end integration of Ethernet, IP/MPLS, and Telco services for enterprise customers. The role involves service activation across Juniper MX, Nokia/Nokia, Cisco, and Huawei devices in a Telco/ISP network.

It is a permanent on-site role with Australian shift alignment and rotating week offs. Key responsibilities include configuring VRFs, BGP/OSPF, QoS, and MPLS-TE, along with PE to CE handoffs and multi-vendor

Qualifications

• Bachelor’s degree in Electronics, Computer Science, Telecommunications or related discipline.
• Minimum 10+ years in Tier 1/2 telecom provider or ISP.
• Mandatory certifications such as Cisco CCNP / Juniper JNCP / Nokia NRS II.

Responsibilities

• Lead end-to-end service integration across IPVPN, MPLS, Ethernet L2 and VPNs.
• Configure L3VPN, VRFs, BGP/OSPF, QoS, VLANs and QoS policies.
• Perform PE to CE integration and safe change implementation with cutover tasks.
• Create and maintain work instructions, templates, and quality checklists with field engineers.

Skills

IPVPN

MPLS

Ethernet L2

VRFs

BGP

OSPF

QoS

LACP

Education

Bachelor’s degree in Electronics/CS/Telecom

Tools

NetCracker

Juniper MX

Nokia 7750

Job description

We are looking for a Data Network Integration SME with extensive experience in the end to end integration of Ethernet, Back haul/Core network and IP/MPLS Telco services for enterprise customers. The role involves service activation for Layer 2 and Layer 3 products including IPVPN, MPLS, E Link, V Link, and Internet services across Juniper MX, Alcatel Lucent/Nokia, Cisco CE routers, and Huawei devices in Telcom/ISP network.

This is a permanent work from office role and there is no work from home option available. Shift timings will follow the Australian time zone starting at 2:00 AM/ 3:00 AM (IST) based on business requirements. Week offs will be rotational. Public and festive holidays will follow the Australian calendar.

Service Integration, Activation Change Implementation Deliver complete integration :

• IPVPN (L3VPN)
• MPLS connectivity
• Ethernet L2 services
• Internet link
• Leased Lines (DWDM)

Configure and validate:

• VRFs, Route Targets/Distinguishers, BGP/OSPF, Static routes
• QinQ VLANs, LAG/LACP, Jumbo MTU
• QoS: Marking (DSCP/EXP), shaping, scheduling

Change Implementation:

• Hot cutover execution
• Implementing modifications on existing services (Bandwidth upgrades, QoS/CoS changes)

Testing with Field engineer and customer Quality Control and Work instructions:

• Preparing and improving work instructions and quality checklists
• Creating templates for pre and post checks and ensuring documentation remains updated

Vendor-Specific Responsibilities

• Juniper MX Series (MX5/80/240/480 etc.)
• Configure routing instances/VRFs, BGP policies, OSPF/IS IS, MPLS (LDP), and CoS
• Perform PE to CE integration, apply firewall filters, and execute commit confirm safe changes
• Alcatel Lucent / Nokia (7750 SR / 7450 ESS)
• Provision SAP, SDP, VPLS/VLL, L3VPN, QoS queues
• Configure MPLS/RSVP TE, IS IS, BGP policies, MC LAG (where applicable)
• Cisco ASR and NCS Series
• Provision SAP, SDP, VPLS/VLL, L3VPN, QoS queues
• Configure MPLS/RSVP TE, IS IS, BGP policies, MC LAG (where applicable)
• Customer Edge Handoffs
• Build PE to CE integrations and electrical/optical handoffs
• Support dual CPE / dual PE designs for high availability (HSRP/VRRP/MC LAG/EVPN multihoming as applicable)

Bachelor s degree (B.E./B.Tech) in Electronics, Computer Science, Telecommunications or a related discipline or equivalent experience.

Minimum 10+ years of experience in experience in Tier 1 or Tier 2 telecommunication provider/ ISP.

Mandatory to hold one of the certifications - Cisco CCNP / Juniper JNCP/ Nokia NRS II

Expertise with Juniper routers (MX/EX/SRX) : routing, NAT, QoS, VRFs, IPsec, SIP

Strong experience in end to end service integration across: IPVPN, MPLS, Ethernet L2 services, VRFs, routing protocols (BGP/OSPF/IS IS), VLAN encapsulations, LAG/LACP, QoS policies, MPLS/LDP/RSVP TE, SAP/SDP, VPLS/VLL, MC LAG, PE CE integration

Expertise in multi vendor environments particularly Juniper MX and Nokia/Alcatel Lucent platforms

Deep understanding of MPLS core designs, high availability CE handoffs, QoS frameworks, and last mile E Link/V Link configurations to ensure reliable enterprise grade connectivity

Experience with NetCracker Service Provisioning tools

Excellent verbal and written communication, with strong stakeholder engagement skills

Adaptive, collaborative, culturally aware, and highly resilient

Strong problem solving skills with a customer first mindset