Infinite Computer Solutions - IP MPLS & Security Support Engineer - Routing Protocols

Infinite Computer Solutions; Chennai; Hybrid; INR 2,600,000 - 3,600,000; Full time

Job summary

Infinite Computer Solutions in Chennai is seeking a Tier-3 IP/MPLS & Security Support Engineer to join our hybrid team. You will be the final escalation point for complex network and security incidents in large-scale service provider and enterprise environments.

You must have 7+ years of hands-on experience with IP/MPLS, MPLS/L3VPN, BGP/OSPF/IS-IS, firewalls, CGNAT, and multi-vendor environments (Nokia, Cisco, Juniper, Fortinet, Check Point).

Qualifications

• Hands-on experience with IP/MPLS networks and routing protocols.
• Experience with MPLS, VPNs, and multi-vendor environments.
• Strong incident management and collaboration skills.

Responsibilities

• Act as the final escalation point for complex network and security incidents
• Troubleshoot IP/MPLS backbones, core routers, firewalls, and CGNAT platforms
• Lead major incident calls (P1/P2) and drive rapid service restoration
• Support and mentor Tier-1 and Tier-2 NOC teams
• Diagnose issues across MPLS, VPNs, routing protocols, and performance
• Handle escalations related to firewalls, NAT, VPNs, and security policies
• Collaborate with vendors such as Nokia, Cisco, Juniper, Fortinet, and Check Point
• Review and support network changes, upgrades, and maintenance activities
• Produce RCAs and technical documentation and share knowledge across teams

Skills

IP/MPLS networks

MPLS, L3VPN/L2VPN

BGP/OSPF/IS-IS

Firewalls & CGNAT

Multi-vendor support

Troubleshooting & incident mgmt

Monitoring & packet analysis

Education

Bachelor's degree in engineering, IT, or related field

Tools

Nokia

Cisco

Juniper

Fortinet

Check Point

Job description

About The Company Infinite is a global leader in cutting-edge technology solutions with an AI-first approach. For over two decades, we've helped clients turn digital transformation into business value through technology modernization, next-gen IT services, and AI-led digital engineering. With a team of 25,000+ professionals across 20+ locations, we partner with clients across healthcare, banking, financial services, telecom, high-tech, media, and entertainment, helping them innovate faster, operate smarter, and reduce costs.

About The Company Infinite is a global leader in cutting-edge technology solutions with an AI-first approach. For over two decades, we've helped clients turn digital transformation into business value through technology modernization, next-gen IT services, and AI-led digital engineering. With a team of 25,000+ professionals across 20+ locations, we partner with clients across healthcare, banking, financial services, telecom, high-tech, media, and entertainment, helping them innovate faster, operate smarter, and reduce costs. We're proud to be recognized by leading analyst firms with 50+ awards. Infinite is a people-centric organization fostering collaboration, continuous learning, and inclusion. Our Top Employer certification reflects a high-trust, high-performance workplace where talent thrives.

About the Role : IP/MPLS & Security Support Engineer

Are you passionate about solving complex network and security challenges in large-scale service provider or enterprise environments? We're looking for a Tier-3 IP/MPLS & Security Support Engineer to join our team and play a critical role in supporting high-availability, multi-vendor infrastructures.

Experience : 7+ years

Location : Mode : Hybrid

Shift :

• Act as the final escalation point for complex network and security incidents
• Troubleshoot IP/MPLS backbones, core routers, firewalls, and CGNAT platforms
• Lead major incident calls (P1/P2) and drive rapid service restoration
• Support and mentor Tier-1 and Tier-2 NOC teams
• Diagnose issues across MPLS, VPNs, routing protocols, and performance
• Handle escalations related to firewalls, NAT, VPNs, and security policies
• Collaborate with vendors such as Nokia, Cisco, Juniper, Fortinet, and Check Point
• Review and support network changes, upgrades, and maintenance activities
• Produce RCAs and technical documentation and share knowledge across teams

Required Skill

• Strong hands-on experience with IP/MPLS networks
• Expertise in MPLS, L3VPN/L2VPN, VPLS/EVPN
• Solid knowledge of BGP, OSPF, IS-IS
• Experience with firewalls and CGNAT platforms
• Exposure to Nokia, Cisco, Juniper, Fortinet, and Check Point technologies
• Excellent troubleshooting, incident management, and communication skills
• Familiarity with monitoring and packet analysis tools

Qualification And Certifications (Preferred)

• Bachelor's degree in engineering, IT, or a related field
• Certifications such as CCNP/CCIE, JNCIP/JNCIE, Nokia NRS, Fortinet NSE, or Check Point are a plus

(ref:hirist.tech)