Manager

Writer Information Management Services; Hyderabad; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Writer Information Management Services in Hyderabad seeks an experienced HR leader to manage the end-to-end HR function for the branch. You will drive talent acquisition, employee engagement, HR operations and statutory compliance, partnering with branch leadership to foster a high-performance culture.

The role requires 5–8 years of HR experience across operations, employee relations and acquisition, with strong knowledge of local HR laws and HRMS/ERP platforms.

Qualifications

• Graduation in any stream; MBA/PGDM in HR preferred.
• MBA/PGDM in HR or equivalent specialized HR qualification.
• Certifications in Labor Laws or HR Analytics are advantageous.

Responsibilities

• Recruit end-to-end staffing for the Hyderabad branch across all levels.
• Oversee daily HR operations including onboarding, attendance, payroll inputs, leave and offboarding.
• Design and implement employee engagement initiatives and address grievances.
• Ensure compliance with local labour laws (Shops & Establishments Act, PF, ESIC, PT, Minimum Wages).
• Drive annual and mid-year performance appraisal cycles with goal setting and feedback.
• Identify training needs and facilitate skill-building and compliance training.
• Partner with branch leadership on HR strategy, workforce planning and retention.
• Track HR metrics and prepare MIS reports for senior management reviews.

Skills

Talent acquisition

Employee engagement

HR operations

Statutory compliance

Performance management

Learning & development

HR analytics

HRMS / ERP

Stakeholder management

Education

MBA / PGDM in HR

Graduation

Tools

MS Office

HRMS/ERP

Job description

Position objective:

To lead and manage the end-to-end Human Resources Function for the SSS branch, driving talent acquisition, employee engagement, HR operations, and statutory compliance. The HR will partner with branch leadership to build a high-performance culture, resolve employee grievances, and support sustainable business growth.

Reports to:

AGM, HR

Direct reportees and their designations:

• HR Executives / Senior HR Executives
• Talent Acquisition Specialists / Recruiters
• HR Administration & Support Staff

Key Responsibilities:

• Talent Acquisition: Drive end-to-end recruitment efforts to fulfill staffing requirements across all levels for the Branch in a timely and cost-effective manner.
• HR Operations & Employee Lifecycle: Oversee daily HR Operations including seamless onboarding, induction, attendance tracking, payroll inputs, leave management, and structured offboarding.
• Employee Engagement & Relations: Design and execute employee engagement initiatives. Act as the primary point of contact for employee queries and grievances, ensuring timely resolution and maintaining a positive, inclusive work environment.
• Statutory Compliance: Ensure 100% adherence to all local labor laws and corporate regulations (e.g.,Shops and Establishments Act, PF, ESIC, PT, Minimum Wages). Coordinate with vendors and local authorities for audits.
• Performance Management: Drive the annual and mid-year performance appraisal cycles for the branch, including goal setting, reviews, and continuous feedback mechanisms.
• Learning & Development: Identify training gaps in collaboration with business heads and facilitate skill-building, behavioral, and compliance training programs.
• Business Partnering: Collaborate actively with branch leadership to understand business goals, align HR strategies, and support workforce planning and retention.
• HR Metrics & Reporting: Track core HR metrics (attrition, time-to-hire, employee satisfaction) and prepare accurate HR MIS reports for senior management reviews.

Qualifications (Essential)

• Graduation Qualifications (Additional, Preferred)
• Post-Graduation (MBA / PGDM in Human Resources)
• Certifications in Labor Laws or HR Analytics

Professional experience, skills, knowledge, and special expertise required:

• 5 to 8 years of relevant HR experience, preferably spanning HR Operations, Employee Relations, and Talent Acquisition within a B2B or services environment.
• Thorough understanding and hands-on experience managing Hyderabad state labor laws and statutory compliance.
• Proven track record of managing the complete employee lifecycle for a mid-to-large sized branch or unit.
• Strong commercial awareness with the ability to act as a strategic HR partner to business leaders.
• Excellent interpersonal, communication, and conflict-resolution skills to engage effectively with stakeholders at all levels.
• Proven ability to lead, mentor, and develop a small HR team with strong decision-making and execution skills.
• High proficiency in HRMS / ERP platforms and MS Office (Excel, PowerPoint).
• High ownership, empathy, and the ability to operate effectively in a dynamic, target-driven environment.