Assistant Manager

Writer Information Management Services; Bengaluru; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

Writer Information Management Services in Bengaluru seeks an experienced HR leader to manage end-to-end HR functions for the SSS branch. You will drive talent acquisition, employee engagement, HR operations, and statutory compliance in collaboration with branch leadership.

The role requires 5–8 years of HR experience, strong knowledge of local labor laws, and a track record of managing full employee lifecycles in a mid-to-large unit.

Qualifications

• 5–8 years of relevant HR experience, preferably spanning HR Operations, Employee Relations, and Talent Acquisition within a B2B or services environment.
• Thorough understanding and hands-on experience managing Hyderabad state labor laws and statutory compliance.
• Proven track record of managing the complete employee lifecycle for a mid-to-large sized branch or unit.
• Strong commercial awareness with the ability to act as a strategic HR partner to business leaders.
• Excellent interpersonal, communication, and conflict-resolution skills to engage effectively with stakeholders at all levels.
• Proven ability to lead, mentor, and develop a small HR team with strong decision-making and execution skills.
• High proficiency in HRMS / ERP platforms and MS Office (Excel, PowerPoint).
• High ownership, empathy, and the ability to operate effectively in a dynamic, target-driven environment.

Responsibilities

• Drive end-to-end recruitment efforts to fulfill staffing requirements across all levels for the Branch in a timely and cost-effective manner.
• Oversee daily HR Operations including onboarding, induction, attendance tracking, payroll inputs, leave management, and structured offboarding.
• Design and execute employee engagement initiatives and act as the primary contact for queries and grievances.
• Ensure 100% adherence to local labor laws and corporate regulations (e.g., Shops and Establishments Act, PF, ESIC, PT, Minimum Wages).
• Drive the annual and mid-year performance appraisal cycles for the branch, including goal setting, reviews, and feedback.
• Identify training gaps and facilitate skill-building, behavioral, and compliance training programs.
• Collaborate with branch leadership to align HR strategies and support workforce planning and retention.
• Track HR metrics and prepare accurate MIS reports for senior management reviews.

Skills

HR Operations

Employee Relations

Talent Acquisition

Labor Laws

HR Analytics

MS Office

HRMS/ERP

Stakeholder Management

Leadership

Education

MBA / PGDM in Human Resources

Graduation (Any discipline)

Certifications in Labor Laws or HR Analytics

Job description

Position objective:

To lead and manage the end-to-end Human Resources Function for the SSS branch, driving talent acquisition, employee engagement, HR operations, and statutory compliance. The HR will partner with branch leadership to build a high-performance culture, resolve employee grievances, and support sustainable business growth.

Reports to:

AGM, HR

Direct reportees and their designations:

• HR Executives / Senior HR Executives
• Talent Acquisition Specialists / Recruiters
• HR Administration & Support Staff

Key Responsibilities:

Talent Acquisition:

Drive end-to-end recruitment efforts to fulfill staffing requirements across all levels for the Branch in a timely and cost-effective manner.

HR Operations & Employee Lifecycle:

Oversee daily HR Operations including seamless onboarding, induction, attendance tracking, payroll inputs, leave management, and structured offboarding.

Employee Engagement & Relations:

Design and execute employee engagement initiatives. Act as the primary point of contact for employee queries and grievances, ensuring timely resolution and maintaining a positive, inclusive work environment.

Statutory Compliance:

Ensure 100% adherence to all local labor laws and corporate regulations (e.g.,Shops and Establishments Act, PF, ESIC, PT, Minimum Wages). Coordinate with vendors and local authorities for audits.

Performance Management:

Drive the annual and mid-year performance appraisal cycles for the branch, including goal setting, reviews, and continuous feedback mechanisms.

Learning & Development:

Identify training gaps in collaboration with business heads and facilitate skill-building, behavioral, and compliance training programs.

Business Partnering:

Collaborate actively with branch leadership to understand business goals, align HR strategies, and support workforce planning and retention.

HR Metrics & Reporting:

Track core HR metrics (attrition, time-to-hire, employee satisfaction) and prepare accurate HR MIS reports for senior management reviews.

Qualifications (Essential)

• Graduation Qualifications (Additional, Preferred)
• Post-Graduation (MBA / PGDM in Human Resources)
• Certifications in Labor Laws or HR Analytics

Professional experience, skills, knowledge, and special expertise required:

• 5 to 8 years of relevant HR experience, preferably spanning HR Operations, Employee Relations, and Talent Acquisition within a B2B or services environment.
• Thorough understanding and hands-on experience managing Hyderabad state labor laws and statutory compliance.
• Proven track record of managing the complete employee lifecycle for a mid-to-large sized branch or unit.
• Strong commercial awareness with the ability to act as a strategic HR partner to business leaders.
• Excellent interpersonal, communication, and conflict-resolution skills to engage effectively with stakeholders at all levels.
• Proven ability to lead, mentor, and develop a small HR team with strong decision-making and execution skills.
• High proficiency in HRMS / ERP platforms and MS Office (Excel, PowerPoint).
• High ownership, empathy, and the ability to operate effectively in a dynamic, target-driven environment.