Logistics Specialist

Megsoft Business Solutions; Madurai District; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Health insurance

Paid time off and holidays

Training and development opportunities

Job summary

Megsoft Business Solutions in Madurai is seeking an entry-level Logistics Specialist to support daily import operations. The role emphasizes attention to detail, customer service, and effective communication while learning on the job.

You will review import documents, track shipments, respond to inquiries, and coordinate with freight forwarders and customs. Basic computer skills and English fluency are essential; prior brokerage experience is not required but logistics exposure is a plus.

Qualifications

• Entry-level role requiring 1–2 years of experience in logistics or customer support.

Responsibilities

• Review import documents and enter data accurately and promptly into the system.
• Track shipments and provide timely updates to clients via phone and email.
• Respond to customer inquiries and resolve issues efficiently.
• Coordinate with customers, freight forwarders, trucking companies, airlines, Customs, and other federal agencies.
• Maintain up-to-date records and ensure compliance with regulations.

Skills

Communication skills

Fluency in English

Attention to detail

Customer service

Organizational skills

Problem-solving

Computer literacy

Tools

Google Spreadsheets

MacOS

Job description

Job Title: Logistics Specialists

Job Type: Full-Time.

Experience: 1 - 2yrs.

Department: Logistics Specialist / Customer Support.

Location: Madurai.

Job Title and Summary:

This entry-level position will assist in the daily operation of import shipments. A successful candidate will have exceptional attention to detail, customer service, and communication skills will be comfortable learning.

Key Responsibilities:

• Review import documents and enter data accurately and promptly into the system.
• Track shipments and provide timely updates to clients via phone and email.
• Respond to customer inquiries and resolve issues efficiently.
• Coordinate with customers, freight forwarders, trucking companies, airlines, Customs, and other federal agencies.
• Maintain up-to-date records and ensure compliance with regulations. Qualifications and Requirements:
• Strong oral and written communication skills.
• Excellent interpersonal and customer service abilities.
• Problem-solving and analytical skills.
• Highly organized and detail-oriented.
• Basic computer proficiency (MacOS, Google Spreadsheets, email, and communication tools).
• Fluency in English (spoken and written).
• No prior brokerage experience required. Experience in freight forwarding or logistics is a plus.

Work Environment & Physical Demands:

• Standard office environment using computers, phones, printers, and fax machines.
• Prolonged periods of sitting and working at a desk.
• Regular use of speech, hearing, sight, and typing abilities.

Benefits (Optional Customize as Needed):

• Health insurance
• Paid time off and holidays
• Training and development opportunities