A logistics and supply chain firm is seeking a professional to manage end-to-end import operations, including customs clearance and documentation. The ideal candidate will have a Bachelor’s degree and 2-3 years of experience in import operations. Key responsibilities include ensuring compliance with customs regulations, negotiating with freight forwarders, and monitoring shipment timelines. Attention to detail and strong communication skills are essential for success in this role.
Qualifications
Bachelor’s degree in commerce, Logistics, Supply Chain Management, or a related field.
2-3 years of experience in import operations, customs clearance, or international logistics.
Strong knowledge of import documentation and customs procedures.
Experience managing high-value shipments with exposure to cost control.
Proven ability to coordinate with multiple stakeholders.
Responsibilities
Manage end-to-end import operations including shipment planning and customs clearance.
Handle high-volume import documentation with accuracy.
Ensure compliance with customs regulations and mitigate compliance risks.
Monitor and control risks related to customs duty and delays.
Negotiate with freight forwarders for cost savings.
Skills
Import documentation knowledge
Customs procedures understanding
Negotiation skills
Attention to detail
Coordination with stakeholders
Communication skills
Risk management
Fast-paced work environment adaptability
Education
Bachelor’s degree in commerce, Logistics, Supply Chain Management, or related field
Tools
ERP/SAP or logistics management systems
Job description
Manage end-to-end import operations including shipment planning, tracking, and customs clearance to ensure uninterrupted supply for domestic sales.
Handle high-volume and high-value import documentation such as invoices, packing lists, BL/AWB, COO, insurance, and regulatory certificates with high accuracy.
Ensure compliance with customs regulations, DGFT requirements, and other applicable import laws to mitigate duty and compliance risks.
Monitor and control risks related to customs duty, demurrage, detention, delays, and pilferage.
Coordinate with customs brokers, freight forwarders, shipping lines, warehouses, overseas suppliers, and internal teams (finance, sales, planning).
Negotiate with CHAs, freight forwarders, and shipping lines to achieve cost savings through optimized freight rates, reduced demurrage/detention, and faster clearance.
Track shipment timelines proactively and resolve operational issues to avoid delays and additional costs.
Prepare and maintain import MIS, cost reports, and documentation records for audits and management review.
Support process improvements to enhance clearance speed, cost efficiency, and compliance accuracy.
Required Qualifications
Bachelor’s degree in commerce, Logistics, Supply Chain Management, or a related field.
2-3 years of experience in import operations, customs clearance, or international logistics.
Strong knowledge of import documentation, customs procedures, HS classification, and duty structures.
Experience managing high-value shipments with exposure to cost and risk control.
Proven ability to coordinate with multiple external and internal stakeholders.
Strong negotiation skills for freight, clearance, and logistics cost optimization.
High attention to detail with strong compliance and risk-management orientation.
Good communication skills and ability to work under pressure in a fast‑paced environment.
Working knowledge of ERP/SAP or logistics management systems preferred.