Lms Administrator

IBM; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

IBM Bengaluru is seeking an Assistant Manager - Learning Administration to create and administer learning modules using LMS. You will manage course creation, enroll learners, and update course data, ensuring smooth delivery of programs to internal and external clients.

The role requires a graduate or postgraduate (MBA HR preferred) with 6-15 years of experience in Learning Administration for IT/ITES, strong English communication, proficiency in MS Excel, and a proactive, customer-focused

Qualifications

• Graduate or postgraduate with MBA HR preferred.
• 6–15 years of overall experience in Learning Administration.
• Experience in handling Learning Administration for IT/ITES.
• Excellent English communication, written and spoken.
• Strong MS Excel skills.
• Ability to pre-empt issues and reprioritize work for customer needs.
• Ability to work with internal and external stakeholders and drive process improvements.
• Flexibility to work in shifts.

Responsibilities

• Creating courses/classes via the Learning Administration System (LMS).
• Enrolling learners on classes.
• Modifying course data.
• Cancelling courses/classes.

Skills

English communication

Customer service

Teamwork

Numeracy

Problem solving

Education

MBA HR

Tools

MS Excel

Job description

Your Role and Responsibilities:

As an Assistant Manager - Learning Administration, you are responsible for the creation & administration of Learning modules.

Your primary responsibilities include:

• Creating courses/classes via the Learning Administration System (LMS).
• Enrolling learners on classes.
• Modifying course/class data.
• Cancelling courses/classes.

Required Experience:

• Graduate/Postgraduate (MBA HR is preferred) with 6-15 years of overall experience with a minimum of 3 years in handling Learning Administration for any International IT / ITES Company.
• Excellent communication skills in English both oral & written.
• Strong knowledge of MS Excel.
• Ability to pre-empt potential issues and reprioritize work to meet the ever-changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans.
• Ability to think through complex issues and situations and develop robust, well-thought-out solutions that meet the needs of the business.
• Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem-solving and work process improvements.
• Excellent Customer Service skills ability to communicate to all people at all levels within the organization.
• Must have the ability to resolve difficult customer service issues High degree of numeracy skills with meticulous attention to detail
• Teamwork the ability to work well within the team.
• Should be flexible to work in shifts.