LMS Administrator

ExcelR; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

ExcelR is seeking an LMS Administrator to manage live/offline training delivery, coordinate with trainers and admins, and ensure timely course execution in Bengaluru.

The role involves handling LMS activities, scheduling sessions, uploading materials, providing access, and responding to queries, with a focus on timely task completion and quality delivery across internal and external centers.

Qualifications

• Minimum qualification: Any graduate.
• Experience: 1-2 years handling Live/offline sessions.
• Strong verbal & written communication skills.
• Rotational shifts/weekoffs.
• Location: Bangalore.

Responsibilities

• Course Plan creation & execution capturing over all course flow, managing stakeholders, risk monitoring, SME reach out & ensuring module completions on time.
• The core performance role is to ensure effective delivery of the course program to learners in the allocated period for online & offline platforms.
• Planning essential modules for opted course for dedicated locations & online course program, coordinating with internal & freelance teaching faculties.
• Ensuring faculty presence in teaching and gathering feedback from learners to improve lectures.
• Course planning with internal stakeholders and rollout for offline centers and online programs.
• Scheduling online & offline sessions for internal and external faculties.
• Preparing Schedule forecast plans for upcoming months and cost optimization by merging batches.
• Bridging communication among multiple teams and maintaining damage control & quality improvements.

Skills

Verbal communication

Written communication

Coordination

Team player

Education

Any graduate

Job description

LMS Administrator:

Roles and Responsibilities

1. Handling Learning Management System (LMS).

a. Executing planned activities (Schedule mails, Reminders, Monitoring Live sessions and other assigned time to time activities.)

b. Creating Course/Batch/uploading materials.

c. Providing access.

2. Responding customer/Inside sales managers queries in a timely manner.

3. Provide appropriate solutions and alternatives in a timely manner.

4. Liaison between trainers, admin team & others

5. Follow-up on the assigned tasks and working on TATs.

6. Handling last minute requirements in a positive manner.

7. Good in coordination, team player & other activities assigned in a timely manner.

Key Responsibilities:

1. Course Plan creation & execution capturing over all course flow, managing stakeholders, risk monitoring,SME reach out & ensuring module completions on time.
2. The core performance role is to ensure effective delivery of the course program to learners in the allocated period for online & offline platforms
3. Planning the essential modules for opted course for dedicated locations & for online course program within teaching space provided by management by Coordinating with Internal & freelance teaching faculties, planning process includes finalizing teaching slots while coordinating with the stakeholders.
4. Ensuring faculty to have a strong presence in their teaching, overviewing faculties feedback on lectures delivered by measuring feedbacks received from Learners, managing good feedbacks for the lectures delivered by faculties
5. Course planning with internal stakeholders as well as the course rollout program for all the offline centers & for the online course program
6. Planning and scheduling online & offline sessions for the internal as well as external faculties
7. Preparing the schedule forecast plan for upcoming months and cost optimization by merging batches
8. Bridging communication among multiple teams & maintaining the damage control & quality improvement required in the necessary fields

Required Qualification:

• Minimum Qualification: Any graduate
• Experience: 1-2 Year experience in handling Live/offline Sessions.
• Strong Verbal & written communication skills.
• Rotational shifts/Weekoffs.
• Preferred: Anyone
• Location: Bangalore