Lms Administrator

Larsen & Toubro (L&T); Mysuru, Bengaluru, Chennai District; On-site; INR 500,000 - 900,000; Full time

Job summary

Larsen & Toubro (L&T) is seeking an experienced LMS administrator to support Cornerstone LMS for a global user base in Mysuru, India. The role involves assigning training, creating curricula, and managing sessions with advanced LMS features.

You will load, test, and troubleshoot eLearning modules (SCORM, AICC) while ensuring accurate documentation and adherence to global processes. Excellent communication and 24x7 shift readiness are required.

Qualifications

• Minimum 3 years of relevant experience in LMS administration and support.
• Strong customer service orientation for global users.
• Familiarity with reporting/analytics tools and LMS dashboards.
• Ability to document work processes clearly and follow global standards.

Responsibilities

• Assign training to users and groups.
• Create and update curricula in Cornerstone LMS.
• Manage sessions using advanced functionality.
• Add and maintain training history records.
• Load, test, and troubleshoot eLearning Modules (SCORM, AICC).
• Provide professional support to a global user base and resolve tickets efficiently.

Skills

Cornerstone LMS Administration

Customer service orientation

ServiceNow

Reporting & analytics tools

Documentation

Professional communication

24x7 shift readiness

Tools

SCORM/AICC

Job description

Folks with minimum 3 years of relevant experience in the below areas :

Strong experience with Cornerstone LMS Administration, including:

• Assigning training
• Creating and updating curricula
• Managing sessions using advanced functionality
• Adding and maintaining training history records
• Ability to load, test, and troubleshoot issues with eLearning Modules (SCORM, AICC)

• Strong customer service orientation and ability to support a global user base professionally and efficiently
• Experience using ServiceNow or similar ticketing/workflow systems (preferred)
• Familiarity with reporting and analytics tools (e.g., generating LMS reports, dashboard views)
• Ability to follow standardized global processes and ensure accurate documentation of work
• Strong attention to detail and ability to work independently while meeting service level expectations
• Professional communication skills, both written and verbal
• Ability to work in 24 x 7 rotational shift, including supporting during weekends and holidays