Learning Analytics Analyst – Associate

FedEx; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

FedEx is seeking a highly motivated Learning and Development Specialist in Hyderabad, India, to design, develop, and deliver training programs. This role involves assessing training needs and creating solutions that support organizational goals.

The ideal candidate will have excellent communication skills and be adept at managing multiple projects while delivering engaging learning experiences. Proficiency in training material creation and stakeholder collaboration is essential.

Qualifications

• Strong background in creating effective training materials.
• Experience in conducting business or statistical analysis.
• Ability to define problems, collect data, establish facts.

Responsibilities

• Collaborate with stakeholders to assess training needs.
• Develop tailored training solutions.
• Lead interactive sessions for diverse audiences.

Skills

Proficiency in Word, Excel, and PowerPoint

Experience with Adobe Captivate or similar

Strong communication skills

Analytical Skills

Project Management Skills

Education

Bachelor's degree in a related field

Tools

Adobe Captivate

Job description

Learning Development; Learning analytics; Learning needs analysis; Training content development and delivery, learning innovation projects; learning metrics; learning advisory; Dashboard creation; Report creation compilation

Learning development

Position Summary

We are seeking a highly motivated and experienced Learning and Development Specialist to join our dynamic team. This individual will play a key role in designing, developing, and delivering training programs related to financial, cultural, and technical processes. The ideal candidate will have a strong background in creating effective training materials and facilitating engaging learning experiences that enhance operational performance and support organizational goals.

Key Responsibilities

Key responsibilities will include collaborating with various stakeholders to assess training needs, developing tailored training solutions, and leading interactive sessions that cater to diverse audiences. The successful candidate will demonstrate an ability to manage multiple projects, adapt to different learning styles, and maintain a positive and professional attitude in all aspects of training delivery.

Key Activities

• Responsible for leading projects from concept through implementation.
• Responsible for balancing stakeholder requirements and strategic objectives within quality, time, and budget constraints and for managing associated risks.
• Responsible for gathering and documenting project schedule, project benefits, and strategic importance of projects.
• Activities include but are not limited to developing project schedule, project communication, allocating resources (internal external).
• Coordinate subject area and technical specialist to implement stakeholder requirements.
• Act as the single point of contact.
• Regularly report project status to program managers, senior management and/or the sponsor and stakeholders.
• May manage relationships with external contractors, developers.

Desired Skills & Competencies

• Proficiency in Word, Excel, and PowerPoint
• Experience with Adobe Captivate or another eLearning authoring tool
• Experience in conducting business or statistical analysis and leading medium to low complexity projects
• Strong background in communications, organizational change management, training, or a related area
• Ability to manage multiple priorities
• Ability to communicate at all employee levels effectively (verbally and in writing)
• Ability to define problems, collect data, establish facts and draw conclusions
• Excellent presentation and communication skills
• Proficient in problem‑solving, organization, creativity, grammar, and writing
• Excellent interpersonal and collaboration skills
• QDM Expert Certification a plus

Analytical & Soft Skills

• Analytical Skills
• Planning Organization Skills
• Written Verbal Communication Skills
• Team Working Skills
• Project Management Skills

Equal Opportunity Employers

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.