Leading UK Captive ! Voice Process ! Hybrid After Training ! Gurgaon

Waymore Recruiters; Gurugram District; Hybrid; INR 425,000 - 455,000; Full time

Benefits offered by this job

Company shares

Dividend

Hybrid work after months

Free meals

Health insurance

Wellness membership

Job summary

Waymore Recruiters is hiring UK Customer Support Executives in Gurgaon for UK inbound voice support. Hybrid work after initial period, 9-hour UK shift, 7.5 login hours, 5 days a week. 4.25 LPA base with performance bonus up to 30k, need 1 year of international voice BPO experience and strong English skills.

Role focuses on handling UK calls, resolving queries, and delivering excellent customer service while maintaining quality standards. UAN employment history is mandatory.

Qualifications

• Graduate or undergraduate education required.
• Minimum 1 year international voice BPO experience.
• Excellent English communication skills.
• Strong customer service and problem-solving abilities.
• Good interpersonal and communication skills.
• UAN employment history is mandatory.

Responsibilities

• Handle inbound UK customer calls.
• Resolve queries professionally and efficiently.
• Assist customers with insurance-related concerns.
• Deliver an excellent customer experience.
• Maintain quality and customer satisfaction standards.

Job description

YOUR NEXT CAREER MOVE STARTS HERE!

Looking for a premium International BPO opportunity with a UK Captive ?

Heres your chance to join a highly reputed organization offering excellent salary, company shares, attractive benefits, career growth, and a hybrid work opportunity!

WE ARE HIRING UK CUSTOMER SUPPORT EXECUTIVES

Process: UK Inbound Customer Support International Voice
Location: Gurgaon
Salary: 4.25 LPA + Performance Variable up to 30,000
Experience: Minimum 1 Year International Voice BPO Experience
Working Days: 5 Days a Week
Shift: UK Shifts
Work Mode: Hybrid after a few months

WHY SHOULD YOU JOIN?

• 4.25 LPA Fixed CTC + Performance Variable up to 30K
• Company Shares + Dividend
• Hybrid Work Opportunity after a few months
• Both-Side Cab Facility
• Free Meals + Fresh Fruits
• Health, Medical & Life Insurance
• Wellness Membership
• Attendance Allowance
• Performance Appraisal after Every 6 Months
• Excellent Career Growth & Internal Job Opportunities

YOUR ROLE

As a UK Customer Support Executive, you will:

• Handle inbound customer calls for UK customers
• Resolve customer queries professionally and efficiently
• Assist customers with insurance-related concerns
• Deliver an excellent customer experience
• Maintain quality and customer satisfaction standards

WHO CAN APPLY?

Mandatory Requirements:

• Graduate / Undergraduate
• Minimum 1 Year International Voice BPO Experience
• Excellent English Communication Skills
• Strong Customer Service & Problem-Solving Skills
• Good interpersonal and communication skills
• UAN Employment History is Mandatory

IMPORTANT:

This position is strictly for candidates with relevant International Voice BPO experience.

• Non-BPO experience will NOT be considered.
• Domestic BPO experience may not be eligible.

SHIFT DETAILS - UK Shifts

Any 9-hour shift between 6:30 AM 2:30 AM

Login Hours: 7.5 Hours

JOB LOCATION - Gurgaon