Fresher Hiring-Customer Support-International Voice Process-Sal-4

JobShop; Bengaluru; On-site; INR 234,000 - 290,000; Full time

Benefits offered by this job

Two-way cab facility

Performance-based incentives

Shift allowance

Paid training & onboarding

Health insurance

5-day working week

Paid leaves & holidays

Career growth opportunities

Employee rewards & recognition

Job summary

Job Shop in Bengaluru is hiring Customer Support Executives for an International Voice Process with leading MNCs. Freshers and experienced candidates with excellent English communication skills are invited to apply.

You will handle inbound and outbound calls, resolve issues, update CRM, and strive to meet quality and SLA targets while working US/UK rotational shifts. Attractive salary packages and benefits are offered.

Qualifications

• Excellent English communication skills are mandatory.
• Freshers and experienced candidates can apply.
• Basic computer knowledge and typing skills are expected.
• Willingness to work in US/UK rotational shifts.
• Customer-service-oriented attitude.

Responsibilities

• Handle inbound and outbound calls from international customers.
• Understand customer concerns and provide appropriate resolutions.
• Deliver excellent customer service and maintain high customer satisfaction.
• Accurately update customer details and interactions in CRM systems.
• Achieve quality, productivity, and SLA targets.

Skills

English communication

Basic computer knowledge

Typing skills

Job description

HIRING NOW | INTERNATIONAL VOICE PROCESS | BENGALURU

Greetings from Job Shop!
India's Leading Recruitment Partner

Exciting Opportunity for Freshers & Experienced Candidates!

Job Shop is hiring Customer Support Executives for an International Voice Process with leading MNCs in Bengaluru.

If you have excellent English communication skills and want to build a career in the BPO/Customer Service industry, this is a great opportunity to get started!

Job Role Customer Support Executive

• Handle inbound and outbound calls from international customers.
• Understand customer concerns and provide appropriate resolutions.
• Deliver excellent customer service and maintain high customer satisfaction.
• Accurately update customer details and interactions in CRM systems.
• Achieve quality, productivity, and SLA targets.

Eligibility

• Freshers and experienced candidates can apply.
• Excellent English communication skills are mandatory.
• Basic computer knowledge and typing skills.
• Willingness to work in US/UK rotational shifts.
• Customer-service-oriented attitude.

Salary

Freshers: 21,000/month + Attractive Incentives + Other Benefits
Experienced: 26,000/month + Attractive Incentives + Other Benefits

Benefits

Two-way cab facility as per company policy
Performance-based incentives
Shift allowance
Paid training & onboarding
Health insurance
5-day working week
Paid leaves & holidays
Career growth opportunities
Employee rewards & recognition

Work Location

Bengaluru Multiple Locations

Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043

Shift

US / UK Rotational Shifts