Exciting Job offer | International Voice Process | BPO

JobShop; Bengaluru; On-site; INR 234,000 - 290,000; Full time

Benefits offered by this job

Two-way cab facility

Performance-based incentives

Shift allowance

Paid training

Health insurance

5-day work week

Paid leaves

Career growth opportunities

Employee rewards programs

Job summary

Job Shop is seeking enthusiastic candidates for an International Voice Process Customer Support role in Bengaluru. This position offers a chance to kickstart a career in the BPO industry with a leading MNC.

Both freshers and experienced candidates are invited to apply. Excellent English communication skills are required, along with the ability to work in US/UK rotational shifts. Additional benefits include health insurance, performance incentives, and career growth opportunities.

Qualifications

• Excellent English communication skills are mandatory.
• Freshers and experienced candidates are welcome to apply.
• Willingness to work in US/UK rotational shifts.

Responsibilities

• Handle inbound and outbound calls from international customers.
• Resolve customer queries and provide appropriate solutions.
• Deliver exceptional customer service while maintaining high customer satisfaction.
• Update customer information and interaction details in CRM systems.
• Meet quality, productivity, and service-level targets (SLAs).

Skills

English communication

Customer service

Basic computer skills

Typing skills

Job description

Job Shop is one of India's leading recruitment partners, connecting talented professionals with top multinational companies across the BPO, ITES, Customer Support, and Shared Services industries.

Job Description

We are hiring enthusiastic and customer-focused candidates for an International Voice Process Customer Support role in Bengaluru. If you have excellent communication skills and are looking to build a career in the BPO industry, this is a great opportunity to join a leading MNC through Job Shop.

Roles & Responsibilities

• Handle inbound and outbound calls from international customers.
• Resolve customer queries and provide appropriate solutions.
• Deliver exceptional customer service while maintaining high customer satisfaction.
• Update customer information and interaction details in CRM systems.
• Meet quality, productivity, and service-level targets (SLAs).

Eligibility

• Freshers and experienced candidates are welcome to apply.
• Excellent English communication skills are mandatory.
• Basic computer knowledge and typing skills.
• Willingness to work in US/UK rotational shifts.

Salary

• Freshers: 21,000/month + Attractive Incentives + Other Benefits
• Experienced: 26,000/month + Attractive Incentives + Other Benefits

Benefits

• Two-way cab facility (as per company policy)
• Performance-based incentives
• Shift allowance
• Paid training and onboarding
• Health insurance
• 5-day work week
• Paid leaves and holidays
• Career growth opportunities with leading MNCs
• Employee rewards & recognition programs

Work Location

Bengaluru (Multiple Locations)

Shift

US / UK Rotational Shifts