Lead - Export Documentation

Aditya Birla Group; Mumbai; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Aditya Birla Group is seeking a Lead - Export Documentation (Manager, Chemicals) to oversee post-shipment documentation and LC operations. The role involves ensuring timely, error-free document preparation, bank submissions, and proactive customer engagement.

The incumbent will coordinate with shipping lines and CHA, manage AIAFTA/SAFTA compliance, and generate timely MIS reports while driving process improvements across export documentation functions.

Qualifications

• Experience in export documentation processes and post-shipment documentation workflows.
• Knowledge of LC documentation and bank submission processes.
• Familiarity with AIAFTA/SAFTA documentation requirements.
• Experience coordinating with logistics partners (shipping lines, CHA) and customers.

Responsibilities

• Prepare post shipment documents within two working days from receipt of BL/LR with zero errors.
• Ensure copy documents are shared with customers within timelines.
• Monitor LC documents to ensure negotiations with banks without discrepancies or charges.
• Submit post shipment documents to banks within 10 days of BL/LR receipt and generate Bill ID numbers.
• Ensure Bank Realisation Certificates are released within 30 days of payment receipt.
• Coordinate daily with shipping lines/CHA and provide correct information to facilitate cargo clearance.
• Submit AIAFTA/SAFTA documents in advance of vessel arrival.
• Maintain prompt customer contact, ensuring all calls are answered and drive a proactive, automated documentation workflow.
• Prepare OTIF, BRC, and EDPMS pendency reports for the export shipments.
• Manage key customers and address service queries, working with logistics and sales to improve processes.

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Lead - Export Documentation

Designation : Manager

Organization : Chemicals

Job Description:

Key Result Areas

Supporting Actions

Preparation of Post Shipment documents

• Make sure that the team is involved in timely preparation of system generated post shipment documents with in 2 working days from receipt of BL / LR with zero error.
• Review that the copy documents must be shared with customer within timelines without any deviation.

Bank Submission and followup

• LC Documentation – Monitor the LC documents are negotiated with Bank without any discrepancy charges
• Monitor that all Post shipment documents must be submitted with Bank with in 10 days from the date of receipt of BL / LR and valid Bill ID number is generated against same.
• Monitor Bank Realisation Certificates are released for all payment within the time of 30 days from the receipt of payment

Smooth coordination with Shipping line / CHA

• Ensure team members are following up daily for BL/LR for all shipments.
• Make sure team is giving correct information / instrusctions to CHA / Shipping Agent while releasing BL copies to help customer clear cargo hassel free

AIAFTA / SAIFTA Documentation

• Make sure team is submitting and checking AIAFTA / SAFTAdocumets with creating it
• AIAFTA SAFTA documents should be send to customer well in advance before arrival of vessel

Point of contact with prompt response and creating unique customer experience.

• Every call is answered: Have a jump line amongst team members.
• Work with IT to have automated
• Dispatch details with LR/BL details on shipment.
• Monthly team meeting with Export documentation team to understand areas of concern in Order to Delivery cycle. Take proactive steps to address them

MIS Reports

• Prepare OTIF Report for the Entire Export shipments of the month.
• Prepare BRC Report For the payments received in last month.
• Prepare EDPMS pendency Report With Reasons

Relationship Management with key customers

• Manage key customers and address their service queries
• Review customer complaints work closely with the logistics and sales team to create processes to address customer complaints
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