Lead - Export Documentation

Aditya Birla Insulators; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Aditya Birla Insulators is seeking a Lead – Export Documentation, MIS Incentives, based in Prabhadevi, Mumbai. The role oversees timely post-shipment document preparation, bank submissions, daily coordination with shipping lines and CHA, and proactive customer communications to deliver a seamless export process.

The position emphasizes accurate LC documentation, early document submission to banks, and regular MIS reporting to optimize order-to-delivery cycles.

Responsibilities

• Preparation of Post Shipment documents: ensure timely preparation of system generated post shipment documents within 2 working days from receipt of BL / LR with zero error; review that copy documents are shared with customer within timelines without deviation.
• Bank Submission and followup: monitor that LC documents are negotiated with bank without discrepancy charges; ensure post shipment documents are submitted with bank within 10 days from BL / LR receipt and valid Bill ID generated; monitor Bank Realisation Certificates are released within 30 days of payment.
• Smooth coordination with Shipping line / CHA: ensure daily follow-up for BL/LR for all shipments; provide correct information and instructions to CHA / Shipping Agent while releasing BL copies to help customer clear cargo Hassle-free.
• AIAFTA / SAIFTA Documentation: ensure team submits and checks AIAFTA/SAFTA documents; send documents to customer well in advance before vessel arrival.
• Point of contact with prompt response: ensure every call is answered with a jump line among team members; work with IT to automate dispatch details with LR/BL; conduct monthly team meetings to address Order to Delivery cycle concerns.

Job description

• Position Title: Lead - Export Documentation, MIS Incentives
• Job location: Prabhadevi, Mumbai

Key Result Areas

Supporting Actions

Preparation of Post Shipment documents

• Make sure that the team is involved in timely preparation of system generated post shipment documents with in 2 working days from receipt of BL / LR with zero error.
• Review that the copy documents must be shared with customer within timelines without any deviation.

Bank Submission and followup

• LC Documentation - Monitor the LC documents are negotiated with Bank without any discrepancy charges
• Monitor that all Post shipment documents must be submitted with Bank with in 10 days from the date of receipt of BL / LR and valid Bill ID number is generated against same.
• Monitor Bank Realisation Certificates are released for all payment within the time of 30 days from the receipt of payment

Smooth coordination with Shipping line / CHA

• Ensure team members are following up daily for BL/LR for all shipments.
• Make sure team is giving correct information / instrusctions to CHA / Shipping Agent while releasing BL copies to help customer clear cargo hassel free

AIAFTA / SAIFTA Documentation

• Make sure team is submitting and checking AIAFTA / SAFTAdocumets with creating it
• AIAFTA SAFTA documents should be send to customer well in advance before arrival of vessel

Point of contact with prompt response and creating unique customer experience.

• Every call is answered: Have a jump line amongst team members.
• Work with IT to have automated
• Dispatch details with LR/BL details on shipment.
• Monthly team meeting with Export documentation team to understand areas of concern in Order to Delivery cycle. Take proactive steps to address them

MIS Reports

• Prepare OTIF Report for the Entire Export shipments of the month.
• Prepare BRC Report For the payments received in last month.
• Prepare EDPMS pendency Report With Reasons

Relationship Management with key customers

• Manage key customers and address their service queries
• Review customer complaints work closely with the logistics and sales team to create processes to address customer complaints