Lead Conversion & Customer Acquisition Executive Inside Sales

Moolchand; New Delhi; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Competitive salary with incentives

Fixed office timings

Career growth and learning

Healthcare industry exposure

Job summary

Moolchand Healthcare, New Delhi, seeks a target-driven Lead Conversion & Customer Acquisition Executive Inside Sales to convert patient enquiries into consultations, diagnostics, procedures, and surgeries while driving new patient acquisition.

You will handle inbound/outbound leads via calls, WhatsApp, website, and referrals; maintain CRM records; and collaborate with Marketing and Clinical teams to achieve monthly targets and deliver a smooth patient experience.

Qualifications

• Graduate in any discipline with 1–5 years of experience in Sales, Inside Sales, Tele Sales, Business Development, or Customer Acquisition.
• Healthcare/hospital experience preferred.
• Excellent communication skills in English & Hindi.

Responsibilities

• Handle inbound/outbound leads through calls, WhatsApp, website, social media, campaigns, and referrals.
• Understand patient requirements and convert enquiries into appointments and procedures.
• Conduct timely follow-ups and maintain accurate CRM records.
• Achieve monthly conversion, patient acquisition, and revenue targets.
• Coordinate with Marketing and Clinical teams to improve lead conversion.
• Ensure a smooth and positive patient experience throughout the conversion journey.

Skills

Lead conversion

Inside sales

CRM

Communication (English/Hindi)

Education

Bachelor's degree

Tools

MS Office

CRM

Job description

Job Description

Position: Lead Conversion & Customer Acquisition Executive Inside Sales
Department: Business Development / Sales & Marketing
Location: Moolchand Healthcare, New Delhi
Experience: 1–5 Years | Employment Type: Full-Time

About the Role:

Moolchand Healthcare is looking for a target-driven and customer-focused professional to convert patient enquiries into consultations, diagnostics, procedures, and surgeries while driving new patient acquisition.

Key Responsibilities:

• Handle inbound/outbound leads through calls, WhatsApp, website, social media, campaigns, and referrals.
• Understand patient requirements and convert enquiries into appointments and procedures.
• Conduct timely follow-ups and maintain accurate CRM records.
• Achieve monthly conversion, patient acquisition, and revenue targets.
• Coordinate with Marketing and Clinical teams to improve lead conversion.
• Ensure a smooth and positive patient experience throughout the conversion journey.

Eligibility & Skills:

• Graduate in any discipline with 1–5 years of experience in Sales, Inside Sales, Tele Sales, Business Development, or Customer Acquisition.
• Healthcare/hospital experience preferred.
• Excellent communication skills in English & Hindi.
• Strong sales, persuasion, negotiation, follow-up, and relationship-building skills.
• Target-oriented with working knowledge of CRM and MS Office.

What We Offer:

• Competitive salary + performance-based incentives
• Fixed office timings
• Career growth and learning opportunities
• Opportunity to build a career in Healthcare Business Development

Join Moolchand Healthcare and be part of a patient-focused, technology-driven healthcare ecosystem.